BCM Questions
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Posted by on April 16, 2007, 7:46 pm
Please log in for more thread options questions for anyone who can help! 1. The installer (who has now left the area) apparently put a password that prevents the user from changing anything. I had wanted to rename extensions and change the time/date, as well as set up a voice mailbox, but cannot. I saw on old postings from this group that Feature **266344 should enter programming mode, and the default password is 266344 (or "CONFIG"). When I type Feature **266344, I am asked for a user id, and then a password. No matter what I type, I get back "denied in admin". (The postings, however, mentioned just a password that would need to be entered). Does anyone know how to reset this? 2. I have call waiting and simply don't know which button to press to put the current call on hold and take the new call coming in. There doesn't appear to be a "flash" key. Thanks very much. I am in the San Francisco Bay Area and if there are any techs who can solve the problem onsite please contact me as well. | ||||||||||||||||||||||
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Posted by Terry on April 16, 2007, 8:57 pm
Please log in for more thread options have worked on is a giant PITA. They are sent to me pre-programmed and all I have to do (theoretically) is wire them up. Then we go into patches and upgrades and resets etc.My tech support works on them through the net and I very seldom program. But what I am getting at is they all have a different user ID, not sure if there is a default. TerryS | ||||||||||||||||||||||
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Posted by Renegade on April 17, 2007, 4:19 am
Please log in for more thread options Hi!
We're in Australia, but I'd imagine our systems are the same as yours. I've a limited experience with BCM's, but my work partner is the gun (so he says! ;o) ) I will ask him in the morning and se eif he has the answer to your dillema. Cheers! On Apr 17, 9:46 am, jbb...@yahoo.com wrote: > Hi - I purchased a home that came with a Nortel BCM system and had two
> questions for anyone who can help! > > 1. The installer (who has now left the area) apparently put a password > that prevents the user from changing anything. I had wanted to rename > extensions and change the time/date, as well as set up a voice > mailbox, but cannot. > > I saw on old postings from this group that Feature **266344 should > enter programming mode, and the default password is 266344 (or > "CONFIG"). When I type Feature **266344, I am asked for a user id, > and then a password. No matter what I type, I get back "denied in > admin". (The postings, however, mentioned just a password that would > need to be entered). > > Does anyone know how to reset this? > > 2. I have call waiting and simply don't know which button to press to > put the current call on hold and take the new call coming in. There > doesn't appear to be a "flash" key. > > Thanks very much. I am in the San Francisco Bay Area and if there are > any techs who can solve the problem onsite please contact me as well. | ||||||||||||||||||||||
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Posted by Renegade on April 18, 2007, 12:27 am
Please log in for more thread options > Hi!
> We're in Australia, but I'd imagine our systems are the same as yours. > I've a limited experience with BCM's, but my work partner is the gun > (so he says! ;o) ) I will ask him in the morning and se eif he has > the answer to your dillema. > Cheers! > > On Apr 17, 9:46 am, jbb...@yahoo.com wrote: > > > > > Hi - I purchased a home that came with a Nortel BCM system and had two
> > questions for anyone who can help! >
> > 1. The installer (who has now left the area) apparently put a password
> > that prevents the user from changing anything. I had wanted to rename > > extensions and change the time/date, as well as set up a voice > > mailbox, but cannot. >
> > I saw on old postings from this group that Feature **266344 should
> > enter programming mode, and the default password is 266344 (or > > "CONFIG"). When I type Feature **266344, I am asked for a user id, > > and then a password. No matter what I type, I get back "denied in > > admin". (The postings, however, mentioned just a password that would > > need to be entered). >
> > Does anyone know how to reset this?
>
> > 2. I have call waiting and simply don't know which button to press to
> > put the current call on hold and take the new call coming in. There > > doesn't appear to be a "flash" key. >
> > Thanks very much. I am in the San Francisco Bay Area and if there are
quoted text -
> > any techs who can solve the problem onsite please contact me as well.- Hide >
> - Show quoted text - OK, the guru I work with has never used the "config - config" but instead used "admin2 - 9999" Try that and see if it will let you in to change the default admin password. | ||||||||||||||||||||||
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Posted by on April 18, 2007, 3:23 am
Please log in for more thread options Thanks for all the assistance. I was able to do this via:
Feature ** 266344 UserId: 738662 P/W: 266344 Does anyone know how I can get the Element Manager software? | ||||||||||||||||||||||
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> questions for anyone who can help!
>
> 1. The installer (who has now left the area) apparently put a password
> that prevents the user from changing anything. I had wanted to rename
> extensions and change the time/date, as well as set up a voice
> mailbox, but cannot.
>
> I saw on old postings from this group that Feature **266344 should
> enter programming mode, and the default password is 266344 (or
> "CONFIG"). When I type Feature **266344, I am asked for a user id,
> and then a password. No matter what I type, I get back "denied in
> admin". (The postings, however, mentioned just a password that would
> need to be entered).
>
> Does anyone know how to reset this?
>
> 2. I have call waiting and simply don't know which button to press to
> put the current call on hold and take the new call coming in. There
> doesn't appear to be a "flash" key.
>
> Thanks very much. I am in the San Francisco Bay Area and if there are
> any techs who can solve the problem onsite please contact me as well.
>