Nortel Networks Any1 using HDX and Installed SU06 for SCCS 5?

Bookmark this page:  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Any1 using HDX and Installed SU06 for SCCS 5? Renegade 03-31-07
Posted by Renegade on March 31, 2007, 9:48 pm
Please log in for more thread options
Hello everyone,
We have recently applied SU06 to our SCCS 5.0 server and the result is
it has destroyed out HDX link......
We use HDX to interface our Periphonics VPS to the SCCS.
Just wondering if anyone has had a similar problem, and if anyone has
experience with HDX config for a similar scenario. Our level 1
support resource has left his old company to take a job with Nortel
and our new resource isn't accross HDX.........
Thanx


Posted by Manana on April 3, 2007, 12:06 am
Please log in for more thread options
I experienced something similiar with one of my SCCS's using HDX
running SU06 + SUS0601 to SUS0604 + Peps. I found that if you opened
up the DIW and then cancelled out, it deleted some registry keys.
Nortel is aware of the situation and is writing a fix. Workaround for
now is to backup your registry keys after you populate them again,
incase for some reason you would cancel out of the DIW again.



Posted by Renegade on April 3, 2007, 8:28 am
Please log in for more thread options
> I experienced something similiar with one of my SCCS's using HDX
> running SU06 + SUS0601 to SUS0604 + Peps. I found that if you opened
> up the DIW and then cancelled out, it deleted some registry keys.
> Nortel is aware of the situation and is writing a fix. Workaround for
> now is to backup your registry keys after you populate them again,
> incase for some reason you would cancel out of the DIW again.

Hi Manana,
Much appreciation for the reply. We have Nortel working on ours at
present, they are also having dramas with our configuration and can't
get anything to stick either.
It's not cool, but on the othe hnd I don't feel quite so stupid
now! ;o)
Thanx again.


Posted by Renegade on April 25, 2007, 10:45 pm
Please log in for more thread options
Hi Everyone,
Just for general info in case anyone ever has this problem here is an
explaination of what happened.......

When we installed SU06 we were upgrading from SU04. The rollback will
never have worked as far as HDX is concerned because SU06 changes the
ORB structure present in SU04, and when rolled back the old structure
does not get re-installed.
SU06 introduces TAO 1.4 as the embedded ORB and the existing
Visibroker ORB is deactivated. It also removes all Visibroker ORB
registry and environmental entries, and any assosiated files are
shifted to a temp directory.

I think that's how it went, has been like squeezing blood from a stone
to get any info from Nortel.....

Cheers guys n gals.



> Hello everyone,
> We have recently applied SU06 to our SCCS 5.0 server and the result is
> it has destroyed out HDX link......
> We use HDX to interface our Periphonics VPS to the SCCS.
> Just wondering if anyone has had a similar problem, and if anyone has
> experience with HDX config for a similar scenario. Our level 1
> support resource has left his old company to take a job with Nortel
> and our new resource isn't accross HDX.........
> Thanx



Similar ThreadsPosted
Any1 using HDX and Installed SU06 for SCCS 5? March 31, 2007, 9:48 pm
Has anyone installed a Nortel SRG50 with i2002 and i2004 phones February 21, 2006, 1:33 pm
SCCS' agent count February 25, 2005, 8:28 am
MMail and SCCS reboot sequence... May 5, 2005, 6:32 am
M2008 Display (Opt. 11 - Succession 4.0 - SCCS 5.0) March 1, 2006, 2:06 pm
SCCS 5.0 Agent Display Issues April 25, 2006, 11:25 am
Communication issue between MPS 500/SCCS/M1/MMail May 4, 2006, 10:04 am
SCCS Voice ports "acquired logout" August 3, 2006, 9:24 am