Integra 5.5 AV remote

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I just bought an Integra 5.5. With it came a real nice looking remote that
supposedly will control all my other components. So far, I have struck out
on 3 out of 4.

It has no IR code for my cable box (Motorola DTC2000).

It has a code for my DVD player (JVC XV-S45), which turns it on/off, but
does nothing else.

It has several codes for my VCR (Mitsubishi HS-U545), none of which work at
all.

I just spent over an hour on hold at Integra support and never got through.
Does anyone know where I can get the correct codes of do I need a universal
remote?



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