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Posted by Luis ORTEGA on February 6, 2005, 1:46 pm
Please log in for more thread options I maintain a half dozen PC workstations at my school for video editing, most of which I've built. I was off on a field trip Friday and I turned on all the machines and left things ready for the sub. During video class, some kids started fooling around and did something to one of the computers, perhaps in the bios or in Windows (XP) or even physically, because when I returned at the end of the day the computer was frozen on the desktop screen but with no taskbar, mouse cursor or any other icon showing. No key strokes or mouse movements made any difference, so I did a reboot and then the computer advised me to run a checkdisk before coming up all the way to Windows, which I did but that process froze at about 20% completion of step 2. I tried turning it off then back on and then the computer couldn't find the primary drive and hung during the bootup process. I went into the bios to check around and eventually got it to recognize the primary drive so I saved the changes and it continued to load. It again advised to run checkdisk and this time it proceeded through the process. It reported literally dozens of files that had a problem and had been repaired during check disk. Once up into Windows, everything looked normal again and I was able to start and use Photoshop and MS Word, but when I tried to start Premiere Pro the computer turned rebooted and then couldn't find either the master or slave drives on the primary controller. I spent over an hour trying to stabilize, it but it either won't recognize the primary master, and sometimes the primary slave too, or if I'm successful at that, it tried to load Windows and kept hanging at the Win XP logo. I've tried everything I know in the bios (loading bios defaults, manually selecting the drives) but nothing seems to stick. I tried last known good configuration also with no luck. I'm stumped. This could have been done by operational or physical carelessness or done with malicious intent, I don't know. The sub said that the kids were fooling around and the room is small, so it could be physical damage, or they could have gone into the bios or into Windows explorer or even the registry and made some changes. No one would admit to anything (but that's another story). Can anyone please advise me on what might be going on, and what I might try next? I can reformat everything and reload if it comes to that, but if it is damage to the bios or the mobo or the drives then it won't help. Thanks a lot for any advice on this problem. | ||||||||||||||||||||||
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Posted by Rick \"Nutcase\" Rogers on February 6, 2005, 10:12 am
Please log in for more thread options Hi Luis, Sounds more like a hardware failure than anything else, and it's probably the motherboard from the symptoms you describe. I doubt that the kids are responsible unless one of them was physically tearing apart the system. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org | ||||||||||||||||||||||
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Posted by philo on February 6, 2005, 10:14 am
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>I maintain a half dozen PC workstations at my school for video editing,
>most of which I've built. I was off on a field trip Friday and I turned on >all the machines and left things ready for the sub. During video class, >some kids started fooling around and did something to one of the computers, >perhaps in the bios or in Windows (XP) or even physically, because when I >returned at the end of the day the computer was frozen on the desktop >screen but with no taskbar, mouse cursor or any other icon showing. > No key strokes or mouse movements made any difference, so I did a reboot > and then the computer advised me to run a checkdisk before coming up all > the way to Windows, which I did but that process froze at about 20% > completion of step 2. > I tried turning it off then back on and then the computer couldn't find > the primary drive and hung during the bootup process. I went into the bios > to check around and eventually got it to recognize the primary drive so I > saved the changes and it continued to load. It again advised to run > checkdisk and this time it proceeded through the process. It reported > literally dozens of files that had a problem and had been repaired during > check disk. Once up into Windows, everything looked normal again and I was > able to start and use Photoshop and MS Word, but when I tried to start > Premiere Pro the computer turned rebooted and then couldn't find either > the master or slave drives on the primary controller. > I spent over an hour trying to stabilize, it but it either won't recognize > the primary master, and sometimes the primary slave too, or if I'm > successful at that, it tried to load Windows and kept hanging at the Win > XP logo. > I've tried everything I know in the bios (loading bios defaults, manually > selecting the drives) but nothing seems to stick. I tried last known good > configuration also with no luck. I'm stumped. > This could have been done by operational or physical carelessness or done > with malicious intent, I don't know. The sub said that the kids were > fooling around and the room is small, so it could be physical damage, or > they could have gone into the bios or into Windows explorer or even the > registry and made some changes. > No one would admit to anything (but that's another story). > Can anyone please advise me on what might be going on, and what I might > try next? > I can reformat everything and reload if it comes to that, but if it is > damage to the bios or the mobo or the drives then it won't help. > Thanks a lot for any advice on this problem. > go to the website of the harddive mfg and download and run the diagnostic utility... it could be a bad drive | ||||||||||||||||||||||
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Posted by Conor on February 6, 2005, 2:25 pm
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says... > I maintain a half dozen PC workstations at my school for video editing, most
Dead HDD. Probably nothing the kids did. I let my 3 and 7 year old kids
> of which I've built. I was off on a field trip Friday and I turned on all > the machines and left things ready for the sub. During video class, some > kids started fooling around and did something to one of the computers, > perhaps in the bios or in Windows (XP) or even physically, because when I > returned at the end of the day the computer was frozen on the desktop screen > but with no taskbar, mouse cursor or any other icon showing. > No key strokes or mouse movements made any difference, so I did a reboot and > then the computer advised me to run a checkdisk before coming up all the way > to Windows, which I did but that process froze at about 20% completion of > step 2. > I tried turning it off then back on and then the computer couldn't find the > primary drive and hung during the bootup process. I went into the bios to > check around and eventually got it to recognize the primary drive so I saved > the changes and it continued to load. It again advised to run checkdisk and > this time it proceeded through the process. It reported literally dozens of > files that had a problem and had been repaired during check disk. Once up > into Windows, everything looked normal again and I was able to start and use > Photoshop and MS Word, but when I tried to start Premiere Pro the computer > turned rebooted and then couldn't find either the master or slave drives on > the primary controller. > I spent over an hour trying to stabilize, it but it either won't recognize > the primary master, and sometimes the primary slave too, or if I'm > successful at that, it tried to load Windows and kept hanging at the Win XP > logo. > I've tried everything I know in the bios (loading bios defaults, manually > selecting the drives) but nothing seems to stick. I tried last known good > configuration also with no luck. I'm stumped. > This could have been done by operational or physical carelessness or done > with malicious intent, I don't know. The sub said that the kids were fooling > around and the room is small, so it could be physical damage, or they could > have gone into the bios or into Windows explorer or even the registry and > made some changes. > No one would admit to anything (but that's another story). > Can anyone please advise me on what might be going on, and what I might try > next? > I can reformat everything and reload if it comes to that, but if it is > damage to the bios or the mobo or the drives then it won't help. > Thanks a lot for any advice on this problem. > play with my computer to their hearts content safe in the knowledge the only thing they can hose is the XP install and even then they'll have to try hard. -- Conor An imperfect plan executed violently is far superior to a perfect plan. -- George Patton | ||||||||||||||||||||||
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Posted by Bryan Hoover on February 7, 2005, 9:09 am
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Luis ORTEGA wrote: > I maintain a half dozen PC workstations at my school for video editing, most
> of which I've built. I was off on a field trip Friday and I turned on all > the machines and left things ready for the sub. During video class, some > kids started fooling around and did something to one of the computers, > perhaps in the bios or in Windows (XP) or even physically, because when I > returned at the end of the day the computer was frozen on the desktop screen > but with no taskbar, mouse cursor or any other icon showing. > No key strokes or mouse movements made any difference, so I did a reboot and > then the computer advised me to run a checkdisk before coming up all the way > to Windows, which I did but that process froze at about 20% completion of > step 2. It could of just appeared frozen -- that is, slow. Also, in Win2K, a reboot after a lock up, or proper shutdown will sometimes give this disk checking routine, but it's possible to opt out of it by pressing any key. > I tried turning it off then back on and then the computer couldn't find the
> primary drive and hung during the bootup process. I went into the bios to > check around and eventually got it to recognize the primary drive so I saved > the changes and it continued to load. It again advised to run checkdisk and > this time it proceeded through the process. It reported literally dozens of > files that had a problem and had been repaired during check disk. Once up Such problems can happen over the course of operation, bad shutdowns, memory shortfalls, etcetera, and there could have been an accumulation of such if you'd not run any checks in while. > into Windows, everything looked normal again and I was able to start and use
> Photoshop and MS Word, but when I tried to start Premiere Pro the computer > turned rebooted and then couldn't find either the master or slave drives on > the primary controller. > I spent over an hour trying to stabilize, it but it either won't recognize > the primary master, and sometimes the primary slave too, or if I'm > successful at that, it tried to load Windows and kept hanging at the Win XP > logo. > I've tried everything I know in the bios (loading bios defaults, manually > selecting the drives) but nothing seems to stick. I tried last known good > configuration also with no luck. I'm stumped. > This could have been done by operational or physical carelessness or done > with malicious intent, I don't know. The sub said that the kids were fooling > around and the room is small, so it could be physical damage, or they could > have gone into the bios or into Windows explorer or even the registry and > made some changes. > No one would admit to anything (but that's another story). > Can anyone please advise me on what might be going on, and what I might try > next? > I can reformat everything and reload if it comes to that, but if it is > damage to the bios or the mobo or the drives then it won't help. > Thanks a lot for any advice on this problem. Yeah, new install(s), and all that probably not a bad idea. You should get a mirroring program -- something like isobuster or nero to make an image for each software/machine configuration. That way, fixing software related problems -- which in a "hostile" environment (afterall, the kids are just learning) could be quite common, and should be expected. Bryan | ||||||||||||||||||||||
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Serious corruption problem
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>most of which I've built. I was off on a field trip Friday and I turned on
>all the machines and left things ready for the sub. During video class,
>some kids started fooling around and did something to one of the computers,
>perhaps in the bios or in Windows (XP) or even physically, because when I
>returned at the end of the day the computer was frozen on the desktop
>screen but with no taskbar, mouse cursor or any other icon showing.
> No key strokes or mouse movements made any difference, so I did a reboot
> and then the computer advised me to run a checkdisk before coming up all
> the way to Windows, which I did but that process froze at about 20%
> completion of step 2.
> I tried turning it off then back on and then the computer couldn't find
> the primary drive and hung during the bootup process. I went into the bios
> to check around and eventually got it to recognize the primary drive so I
> saved the changes and it continued to load. It again advised to run
> checkdisk and this time it proceeded through the process. It reported
> literally dozens of files that had a problem and had been repaired during
> check disk. Once up into Windows, everything looked normal again and I was
> able to start and use Photoshop and MS Word, but when I tried to start
> Premiere Pro the computer turned rebooted and then couldn't find either
> the master or slave drives on the primary controller.
> I spent over an hour trying to stabilize, it but it either won't recognize
> the primary master, and sometimes the primary slave too, or if I'm
> successful at that, it tried to load Windows and kept hanging at the Win
> XP logo.
> I've tried everything I know in the bios (loading bios defaults, manually
> selecting the drives) but nothing seems to stick. I tried last known good
> configuration also with no luck. I'm stumped.
> This could have been done by operational or physical carelessness or done
> with malicious intent, I don't know. The sub said that the kids were
> fooling around and the room is small, so it could be physical damage, or
> they could have gone into the bios or into Windows explorer or even the
> registry and made some changes.
> No one would admit to anything (but that's another story).
> Can anyone please advise me on what might be going on, and what I might
> try next?
> I can reformat everything and reload if it comes to that, but if it is
> damage to the bios or the mobo or the drives then it won't help.
> Thanks a lot for any advice on this problem.
>