Home-built Computers PC will freeze everytime it shutsdown or restarts

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Subject Author Date
PC will freeze everytime it shutsdown or restarts goldtech 03-26-06
Posted by on March 26, 2006, 7:13 pm
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My PC will freeze everytime it shutsdown or restarts.

Else it works fine.

How do I find the problem?

If I knew what the offending hardware or software is I could address
the problem - how do I do the detective work to find out?

My MB is flashed to most recent bios.
Win2k

Thanks


Posted by Mxsmanic on March 26, 2006, 11:50 pm
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goldtech@worldpost.com writes:

> My PC will freeze everytime it shutsdown or restarts.
>
> Else it works fine.
>
> How do I find the problem?
>
> If I knew what the offending hardware or software is I could address
> the problem - how do I do the detective work to find out?
>
> My MB is flashed to most recent bios.
> Win2k

At what point and in what way does it freeze? It cannot be freezing
completely each time it restarts, for example, or you wouldn't be able
to use it.

--
Transpose mxsmanic and gmail to reach me by e-mail.

Posted by on March 27, 2006, 9:27 am
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Update:

I cleaned up all my temp files - seemed to help...

So now it shuts down to the point where it says: "It is now safe to
turn your computer off".

Then I manually press the on/off button.

Still not a normal shut down as most PCS will do.

Any help appreciated. Thanks


Posted by Mxsmanic on March 27, 2006, 12:29 pm
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goldtech@worldpost.com writes:

> Update:
>
> I cleaned up all my temp files - seemed to help...
>
> So now it shuts down to the point where it says: "It is now safe to
> turn your computer off".
>
> Then I manually press the on/off button.
>
> Still not a normal shut down as most PCS will do.

You may have a problem with the button. Nowadays, that button doesn't
actually turn the computer on and off; instead, it sends a signal to
the motherboard, which in turn shuts the power supply off (almost).

If it isn't working as expected, it may not be connected correctly
inside the PC, or there may be BIOS options misconfigured.

--
Transpose mxsmanic and gmail to reach me by e-mail.

Posted by Terry on March 28, 2006, 7:00 am
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wrote:

>goldtech@worldpost.com writes:
>
>> Update:
>>
>> I cleaned up all my temp files - seemed to help...
>>
>> So now it shuts down to the point where it says: "It is now safe to
>> turn your computer off".
>>
>> Then I manually press the on/off button.
>>
>> Still not a normal shut down as most PCS will do.
>
>You may have a problem with the button. Nowadays, that button doesn't
>actually turn the computer on and off; instead, it sends a signal to
>the motherboard, which in turn shuts the power supply off (almost).
>
>If it isn't working as expected, it may not be connected correctly
>inside the PC, or there may be BIOS options misconfigured.

No, I think he is saying that it doesn't shut down automatically -- he
must shut it down manually with the button.

A 2-minute search on google, or at microsoft.com, will turn up lots of
information on this. Search on "it is now safe to turn off your
computer" (which is the text of the message you see, not "turn your
computer off" as you wrote).

The first hit at search.microsoft.com is

"It is Now Safe to Turn Off Your Computer" error message when you try
to shut down your computer.
http://support.microsoft.com/default.aspx?scid=kb;en-us;810903

This page gives several possible reasons:

<quote>
This behavior may occur if one or more of the following conditions are
true:
•        Your computer supports the Advanced Power Management (APM)
feature, but the Advanced Configuration and Power Interface
(ACP)-compliant basic input/output system (BIOS) is not configured
correctly to permit the operating system to turn off the power supply.
•        During an upgrade of the operating system, Windows does not
detect that the computer is ACPI-compliant.
•        An OEM device driver or service is installed on your computer
that is preventing the computer from correctly shutting down.
•        Your computer is not ACPI-compliant.
Back to the top
</quote>

It then gives trouble shooting directions.

Terry


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