Napco Quickloader with GEM-RS232 Not Working|
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Posted by John R on March 26, 2009, 9:38 pm
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used Quickloader under Vista. Does anyone know if it works under Vista? Any advice? When I try to download from the panel it says "timeout". GEM-RS232 is connected via CAT5 and the supplied DB9 connectors to COM1 on my computer. I have a PCI modem as COM3. Thanks! John | ||||||||||
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Posted by Frank Olson on March 27, 2009, 12:00 am
Please log in for more thread options You have only one option. Run in Windows XP Compatibility Mode. That should work. I have one computer we use as a "downloading centre". It's running Windows 98SE (don't laugh). It's a little workhorse and has never failed us. I have a couple of computers running Windows XP as a backup (should the horse "kick the bucket"), but so far we haven't had a single hiccup. Some of the more esoteric panels (we don't have many) have software that's only compatible with the old MSDOS systems. | ||||||||||
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Posted by John R on March 27, 2009, 10:22 pm
Please log in for more thread options On Mar 27, 12:00=A0am, Frank Olson <use-the-email-
li...@yoursecuritysource.com> wrote:
> John R wrote: > > I can't get the Quickloder software to see the panel. I have never
> > used Quickloader under Vista. Does anyone know if it works under > > Vista? Any advice? >
> > When I try to download from the panel it says "timeout". GEM-RS232 is
> > connected via CAT5 and the supplied DB9 connectors to COM1 on my > > computer. I have a PCI modem as COM3. >
> > Thanks!
> > John >
t
> You have only one option. =A0Run in Windows XP Compatibility Mode. =A0Tha= > should work. =A0I have one computer we use as a "downloading centre".
s
> It's running Windows 98SE (don't laugh). =A0It's a little workhorse and > has never failed us. =A0I have a couple of computers running Windows XP a= > a backup (should the horse "kick the bucket"), but so far we haven't had
> a single hiccup. =A0Some of the more esoteric panels (we don't have many) > have software that's only compatible with the old MSDOS systems. Thanks for your reply. It didn't work. I tried XP mode, 2000 mode, and 98 mode. What gives? Any more advice? I'll try anything. This is really frustrating. I've got to be doing something stupid. John | ||||||||||
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Posted by G. Morgan on March 27, 2009, 11:18 pm
Please log in for more thread options John R wrote:
>I can't get the Quickloder software to see the panel. I have never
>used Quickloader under Vista. Does anyone know if it works under >Vista? Any advice? > >When I try to download from the panel it says "timeout". GEM-RS232 is >connected via CAT5 and the supplied DB9 connectors to COM1 on my >computer. I have a PCI modem as COM3. Check the COM port settings. Out of the box setting won't work. 1. Open Device Manager: Start > Run > devmgmt.msc
Click "ports" > select "COM1" > "Port Settings tab" > "Advanced" >
Uncheck "Use FIFO buffer" If that does not work............. The next step would be to change the serial port number. COM1 & COM3 can conflict with other, just like COM2 & COM4 do. The serial port COM can be set in the advanced settings. Click "ports" > select "COM1" > "Port Settings tab" > "Advanced" > (COM
selector is on the bottom of the dialog box)
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Posted by Marc_F_Hult on March 28, 2009, 3:38 pm
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>I can't get the Quickloder software to see the panel. I have never
>used Quickloader under Vista. Does anyone know if it works under >Vista? Any advice? > >When I try to download from the panel it says "timeout". GEM-RS232 is >connected via CAT5 and the supplied DB9 connectors to COM1 on my >computer. I have a PCI modem as COM3. John wrote: "GEM-RS232 is connected via CAT5 ..." The cable provided to me by Napco for both the PCI-Mini and GEM-RS232 is/was a six-conductor satin cable wired straight through (Pin1 to Pin 1 Pin2 to Pin 2 etc) -- not CAT5. If you substituted, are you sure it is straight through? Is there a cable between the serial port on your computer and the GEM-RS232? If so, it too needs to be straight through (not with TX-RX crossed). If not, it is unclear to me what you mean by "supplied DB9 connectors"> The
DB9 on the GEM is what connects to the PC, not the six-conductor ribbon.
Is the serial port native COM1 RS-232 (i.e., not USB->RS-232 converter)?
In either case, does it show up as working in Device Manager? HTH ... Marc Marc_F_Hult www.ECOntrol.org | ||||||||||
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> used Quickloader under Vista. Does anyone know if it works under
> Vista? Any advice?
>
> When I try to download from the panel it says "timeout". GEM-RS232 is
> connected via CAT5 and the supplied DB9 connectors to COM1 on my
> computer. I have a PCI modem as COM3.
>
> Thanks!
> John