Is ControlThink still in business?
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Posted by RJGraham on July 2, 2008, 7:55 pm
Please log in for more thread options I ordered their Z-Wave SDK from their website (via Google Store) a few days ago and aside from getting notification from Google that my CC was dinged, I have not heard from them. I have emailed, left a voice message and called both their sales and customer service numbers. I can't reach a live person on the phone and keep getting directed to voicemail. Smells like a dead duck to me. -Randy | ||||||||||||||||
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Posted by Robert L Bass on July 3, 2008, 8:08 am
Please log in for more thread options The plan is for ControlThink to continue to operate as a separate, wholely owned subsidiary. TTBOMK, there is no intention of merging administration, sales or support staff. At least that was the plan when they made the merger announcement. -- Regards, Robert L Bass ==============================>
Bass Home Electronics
4883 Fallcrest Circle Sarasota · Florida · 34233 http://www.bassburglaralarms.com Sales & Tech Support 941-925-8650 Customer Service 941-870-2310 Fax 941-870-3252 ==============================>
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Posted by Kremlar on July 3, 2008, 9:06 am
Please log in for more thread options Chris from ControlThink just posted up on Cocoontech yesterday.
> Does anyone know if ControlThink is still in business?
> > I ordered their Z-Wave SDK from their website (via Google Store) a few > days ago and aside from getting notification from Google that my CC > was dinged, I have not heard from them. > > I have emailed, left a voice message and called both their sales and > customer service numbers. > I can't reach a live person on the phone and keep getting directed to > voicemail. > > Smells like a dead duck to me. > > -Randy > | ||||||||||||||||
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Posted by RJGraham on July 3, 2008, 12:07 pm
Please log in for more thread options
> > I have emailed, left a voice message and called both their sales and
> > customer service numbers. > > I can't reach a live person on the phone and keep getting directed to > > voicemail. >
> > Smells like a dead duck to me.
>
> > -Randy
About two hours after posting this message, I got an email from ControlThink confirming they had shipped my order. -Randy | ||||||||||||||||
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Posted by Sam on July 3, 2008, 2:19 pm
Please log in for more thread options or bASShole electronics dist.
http://westflorida.bbb.org/WWWRoot/Report.aspx?site=47&bbb=0653&firm=41001663 > I have emailed, left a voice message and called both their sales and
> customer service numbers. > I can't reach a live person on the phone and keep getting directed to > voicemail. > > Smells like a dead duck to me. > > -Randy > | ||||||||||||||||
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> CEPro reported the Leviton was going to acquire ControlThink. You might
> check with Leviton.