problem installing nvidia driver
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Posted by aaronep@pacbell.net on April 15, 2008, 12:29 am
Please log in for more thread options 2. The computer came with Nvidia GeForce 6150 Display Adapter. For some reason, the displays have failed and can show resolutions no higher than 800 x 600 pixels and only 4 bit colors. I have tried to correct this by reinstalling the driver for the adapter from Nvidia's website. The installation went through all of the paces but never showed "installation complete", but did give an error message : "an error (5011 : 0x8002802b has occured while running the setup". Does anyone have any suggestions as to how to correct the problem.? Nvidia does not have a tech support phone # listed. best, Aaron | |||||||||||||||||||
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Posted by tpow on April 15, 2008, 12:54 am
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Posted by Mike Walsh on April 15, 2008, 11:28 am
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Don't uninstall just the driver. Go into device manager and remove the video card. When you reboot it should recognize the card as a standard VGA device and you should be able to install a driver. tpow wrote: >
> did you uninstall the old one first...... > > >I have a HP Media Center Computer with Windows XP and Service Pack
> > 2. The computer came with Nvidia GeForce 6150 Display Adapter. > > > > For some reason, the displays have failed and can show resolutions no > > higher than 800 x 600 pixels and only 4 bit colors. > > > > I have tried to correct this by reinstalling the driver for the > > adapter from Nvidia's website. The installation went through all of > > the paces but never showed "installation complete", but did give an > > error message : > > > > "an error (5011 : 0x8002802b has occured while running the > > setup". > > > > Does anyone have any suggestions as to how to correct the problem.? > > Nvidia does not have a tech support phone # listed. > > > > best, Aaron -- Mike Walsh | |||||||||||||||||||
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Posted by aaronep@pacbell.net on April 15, 2008, 4:43 pm
Please log in for more thread options > Don't uninstall just the driver. Go into device manager and remove the video
card. When you reboot it should recognize the card as a standard VGA device and
you should be able to install a driver. >
> > > tpow wrote: > > > did you uninstall the old one first......
>
> > >I have a HP Media Center Computer with Windows XP and Service Pack
> > > 2. The computer came with Nvidia GeForce 6150 Display Adapter. >
> > > For some reason, the displays have failed and can show resolutions no
> > > higher than 800 x 600 pixels and only 4 bit colors. >
> > > I have tried to correct this by reinstalling the driver for the
> > > adapter from Nvidia's website. The installation went through all of > > > the paces but never showed "installation complete", but did give an > > > error message : >
> > > "an error (5011 : 0x8002802b has occured while running the
> > > setup". >
> > > Does anyone have any suggestions as to how to correct the problem.?
> > > Nvidia does not have a tech support phone # listed. >
> > > best, Aaron
>
> -- > Mike Walsh Reply to all of the good people of answered my post. Problem has been solved. I thought I had uninstalled the nvidia driver before I posted the question, maybe I tried by only using the add/remove feature of Control Panel. I did access the DISABLE VIDEO CARD under properties which was under display settings and, after that, rebooted the computer and did succeed in installing the driver that I downloaded from Nvidia. A lot of fumbling on my part, but succeeded in getting proper displays up again. I did not know that installing the drivers for the motherboard would also install the video drivers, so should the problem arise again, might try that route. In any event, the HP support people, who did not suggest disabling the driver first, finally after trying to reinstall the driver, suggested that I reformat the hard drive and then re-install XP. Fortunately, from your suggestions, this was not necessary. To all, my appreciation is PARAMOUNT. Aaron | |||||||||||||||||||
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Posted by kony on April 16, 2008, 1:54 am
Please log in for more thread options On Tue, 15 Apr 2008 13:43:38 -0700 (PDT),
>Reply to all of the good people of answered my post. Problem has been
>solved. I thought I had uninstalled the >nvidia driver before I posted the question, maybe I tried by only >using the add/remove feature of Control Panel. >I did access the DISABLE VIDEO CARD under properties which was under >display settings and, after that, rebooted the computer and did >succeed in installing the driver that I downloaded from Nvidia. A >lot of fumbling on my part, but >succeeded in getting proper displays up again. I did not know that >installing the drivers for the motherboard would also install the >video drivers, so should the problem arise again, might try that >route. > >In any event, the HP support people, who did not suggest disabling the >driver first, finally after trying to reinstall the driver, suggested >that I reformat the hard drive and then re-install XP. Fortunately, >from your suggestions, this was not necessary. To all, my >appreciation is PARAMOUNT. Aaron Thanks for taking the time to report back on what resolved this... too many people don't. It is a shame but the so-called support people at HP did what is all too common, using a policy of doing quickest thing to shorten calls by placing the burden on the caller to reinstall and potentially lose data. Some of them don't even bother to ask if you had important data before instructing someone to format their hard drive - the significance of which doesn't dawn on some people until after they've done it. | |||||||||||||||||||
> 2. The computer came with Nvidia GeForce 6150 Display Adapter.
>
> For some reason, the displays have failed and can show resolutions no
> higher than 800 x 600 pixels and only 4 bit colors.
>
> I have tried to correct this by reinstalling the driver for the
> adapter from Nvidia's website. The installation went through all of
> the paces but never showed "installation complete", but did give an
> error message :
>
> "an error (5011 : 0x8002802b has occured while running the
> setup".
>
> Does anyone have any suggestions as to how to correct the problem.?
> Nvidia does not have a tech support phone # listed.
>
> best, Aaron