Warranty starts from what date?
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Posted by AN O'Nymous on March 31, 2006, 7:07 am
Please log in for more thread options year warranty. They said it was because the warranty starts from the day the drives are shipped out to the retailers. Is this pretty much an industry standard? It seems that the customer is being misled about the actual duration of their warranty here. By right, the drive's warranty should begin when it starts to be *used*, instead of the time it has spent sitting on the retailer's shelves not doing anything. What if I buy an old product that is out of warranty? I would be buying it under the mistaken impression it had an X year warranty. | ||||||||||||||||
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Posted by Noozer on March 31, 2006, 7:43 am
Please log in for more thread options Is it an OEM drive or retail? Retail is from the time of the USERS purchase. | ||||||||||||||||
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Posted by AN O'Nymous on March 31, 2006, 7:55 am
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Noozer wrote: > >I contacted Seagate about why my drive only had a 4 year instead of 5
> > year warranty. They said it was because the warranty starts from the > > day the drives are shipped out to the retailers. >
> Is it an OEM drive or retail? > > Retail is from the time of the USERS purchase. It was sold to me as a retail drive by Ebuyer (Seagate ST3300831A-RK Barracuda 300GB 7200RPM ATA/100 8MB Cache - Retail Box) However, the drives label on which the serial number is printed on says it is for OEM distribution only. http://rapidshare.de/files/16863346/300gb_hard_disk.JPG.html | ||||||||||||||||
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Posted by JANA on March 31, 2006, 7:28 pm
Please log in for more thread options I was under the impression that the warranty starts when the customer makes
the purchase. That is the law where I am located. Naturally, the device has to be purchased from an authorized dealer. If not, then the warranty may be questionable. -- JANA _____ I contacted Seagate about why my drive only had a 4 year instead of 5 year warranty. They said it was because the warranty starts from the day the drives are shipped out to the retailers. Is this pretty much an industry standard? It seems that the customer is being misled about the actual duration of their warranty here. By right, the drive's warranty should begin when it starts to be *used*, instead of the time it has spent sitting on the retailer's shelves not doing anything. What if I buy an old product that is out of warranty? I would be buying it under the mistaken impression it had an X year warranty. | ||||||||||||||||
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> year warranty. They said it was because the warranty starts from the
> day the drives are shipped out to the retailers.