Overheating message
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Posted by dreamsoul620 via HWKB.com on October 2, 2006, 9:01 am
Please log in for more thread options processor. When the temperature drops below 60 degrees, I have trouble booting the laptop. Even though I leave the laptop in a warm environment, I still have to take it outside to go to my car and inside the office. It works fine in the summer. When I press the power button, I hear a click and the lights turn green for a split second before going dark. Normally, it takes around 30 minutes before I can finally boot up. Upon booting, I receive an error message stating that the unit has possibly overheated, press F1 to continue. I have contacted Dell, but they told me it was something wrong with the settings or that I needed to format. I can see nothing wrong with the settings and formatting didn't help. Even if the air in the office is too cool or the air in someone's car riding to work, I have the same problem. This has happened for over a year now. If anyone has any ideas, I would be very grateful. This is more of an annoyance than anything, but you never know when I might need something immediately instead of 30 minutes later. Thanks. -- To be the best, you have to first give up everything. Message posted via HWKB.com http://www.hwkb.com/Uwe/Forums.aspx/pc-hardware/200610/1 | |||||||||||||||||||||||||||||||
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Posted by Paul on October 3, 2006, 4:30 am
Please log in for more thread options "dreamsoul620 via HWKB.com" wrote: Let's try a hypothetical situation. Say the fan is temperature controlled. Say the computer is cool. The fan speed would normally be pretty slow to start with. Now, some motherboards will shut down if they detect a fan failure. Could it be that the fan is not spinning when it is supposed to ? If the fan is dirty, and the voltage sent to the fan is low, that might be enough to prevent the fan from spinning. There are such things as "cold boot" problems. But a computer remains running and the screen stays dark if that happens. Having a computer switch off, usually implies a smaller set of root causes, and either overheat or a zero RPM fan are good reasons for the computer to switch off so quick. Dell's suggestions of "that I needed to format" is a load of crap and is intended to prevent you from getting the service you need. Someone in the Dell organization probably knows how often those failure symptoms arise, and has heard it all before. The question is, can you find someone in the company who cares enough to help you. Paul | |||||||||||||||||||||||||||||||
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Posted by dreamsoul620 via HWKB.com on October 3, 2006, 8:33 am
Please log in for more thread options Thanks for the quick reply. I've made certain all components are cleaned
well. That was one of my first thoughts. I'm glad to hear I'm not the only one who thought that formatting was a bunch of bull. I'll keep calling and pestering them while the warranty is still good. :) Paul wrote: >> Hi! I have a Dell Inspiron 600m with 512mb Ram and a 1.6Ghz Pentium M
>> processor. When the temperature drops below 60 degrees, I have trouble >[quoted text clipped - 20 lines]
>> Message posted via HWKB.com
>> http://www.hwkb.com/Uwe/Forums.aspx/pc-hardware/200610/1 >
>Let's try a hypothetical situation. Say the fan is temperature >controlled. Say the computer is cool. The fan speed would normally >be pretty slow to start with. Now, some motherboards will shut down >if they detect a fan failure. Could it be that the fan is not >spinning when it is supposed to ? If the fan is dirty, and >the voltage sent to the fan is low, that might be enough to >prevent the fan from spinning. > >There are such things as "cold boot" problems. But a computer >remains running and the screen stays dark if that happens. >Having a computer switch off, usually implies a smaller set of >root causes, and either overheat or a zero RPM fan are good >reasons for the computer to switch off so quick. > >Dell's suggestions of "that I needed to format" is a load of >crap and is intended to prevent you from getting the service >you need. Someone in the Dell organization probably knows >how often those failure symptoms arise, and has heard it all >before. The question is, can you find someone in the company >who cares enough to help you. > > Paul -- To be the best, you have to first give up everything. Message posted via HWKB.com http://www.hwkb.com/Uwe/Forums.aspx/pc-hardware/200610/1 | |||||||||||||||||||||||||||||||
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Posted by on October 3, 2006, 11:04 pm
Please log in for more thread options
dreamsoul620 via HWKB.com wrote: > Thanks for the quick reply. I've made certain all components are cleaned
> well. That was one of my first thoughts. I'm glad to hear I'm not the only > one who thought that formatting was a bunch of bull. I'll keep calling and > pestering them while the warranty is still good. :) > 2 points- 1 a friend with a Dell said they're quite lenient with customers opening up and messing around. But, yuo're not supposed to. They might be able to refuse to repair your comp if you do. Depending on the conditions of your warranty. call tech support, if they are not helpful then ask to speak to a manager, go up levels. OR get a friend to call on your behalf. The end goal is for them to collect the computer from you and fix it and return it to you. It won't be much work for a friend to explain it to Dell. Responding to objections like "you need for format it". (you don't get as far as attempting to boot off a cd or hdd - because it's overheating).. 2 On the other hand... there are some more possibilities you said "When the temperature drops below 60 degrees, I have trouble booting the laptop" 60F is 16C. Is this room temp you are talking about? That doesn't sound that hot. And if you have trouble when the temp drops below 60, that is strange. If anything it'd stop working above "60", or above a high temperature. Is it possible you are running your laptop on a chair, or a bed. Try running it on a plank of wood. Laptops have a hole somewhere, sometimes on the bottom, sometimes on the side, sometimes both. Where they get or get rid of air. If that hole is covered, they will overheat. Even in a cold room. Many laptops blatantly overheat and can even brake , from consistently being run on a bed or other thing that sinks slightly and blocks the fan holes, or a surface that doesnt' get rid of the heat. A desk is safe. Or the laptop on your knees such that the air holes are open, not covered by your legs. | |||||||||||||||||||||||||||||||
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Posted by dreamsoul620 via HWKB.com on October 4, 2006, 9:46 am
Please log in for more thread options Dell recommended taking certain parts out to clean with an air duster.
Luckily, this was recorded in a chat session I had. Sometimes it's room temperature and other times it's the outside temperature (carrying to and from work). It never cuts off while I'm working, but only after it's been shut down and I try to reboot. I only run this if I'm at my desk or kitchen table (both hardwood surfaces). If the temperature is above 60 (even had to transport it in 100 degree weather with no air conditioning), it runs like a charm. That's the confusing part to me. q_q_anonymous@yahoo.co.uk wrote: >> Thanks for the quick reply. I've made certain all components are cleaned
>> well. That was one of my first thoughts. I'm glad to hear I'm not the only >> one who thought that formatting was a bunch of bull. I'll keep calling and >> pestering them while the warranty is still good. :) >
>2 points- > >1 >a friend with a Dell said they're quite lenient with customers opening >up and messing around. But, yuo're not supposed to. They might be able >to refuse to repair your comp if you do. Depending on the conditions of >your warranty. > >call tech support, if they are not helpful then ask to speak to a >manager, go up levels. OR get a friend to call on your behalf. >The end goal is for them to collect the computer from you and fix it >and return it to you. > >It won't be much work for a friend to explain it to Dell. Responding to >objections like "you need for format it". (you don't get as far as >attempting to boot off a cd or hdd - because it's overheating).. > >2 >On the other hand... >there are some more possibilities >you said >"When the temperature drops below 60 degrees, I have trouble >booting the laptop" >60F is 16C. Is this room temp you are talking about? That doesn't >sound that hot. >And if you have trouble when the temp drops below 60, that is strange. >If anything it'd stop working above "60", or above a high temperature. > >Is it possible you are running your laptop on a chair, or a bed. Try >running it on a plank of wood. >Laptops have a hole somewhere, sometimes on the bottom, sometimes on >the side, sometimes both. Where they get or get rid of air. If that >hole is covered, they will overheat. Even in a cold room. >Many laptops blatantly overheat and can even brake , from consistently >being run on a bed or other thing that sinks slightly and blocks the >fan holes, or a surface that doesnt' get rid of the heat. A desk is >safe. Or the laptop on your knees such that the air holes are open, >not covered by your legs. -- To be the best, you have to first give up everything. Message posted via HWKB.com http://www.hwkb.com/Uwe/Forums.aspx/pc-hardware/200610/1 | |||||||||||||||||||||||||||||||
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> Hi! I have a Dell Inspiron 600m with 512mb Ram and a 1.6Ghz Pentium M
> processor. When the temperature drops below 60 degrees, I have trouble
> booting the laptop. Even though I leave the laptop in a warm environment, I
> still have to take it outside to go to my car and inside the office. It
> works fine in the summer. When I press the power button, I hear a click and
> the lights turn green for a split second before going dark. Normally, it
> takes around 30 minutes before I can finally boot up. Upon booting, I
> receive an error message stating that the unit has possibly overheated, press
> F1 to continue. I have contacted Dell, but they told me it was something
> wrong with the settings or that I needed to format. I can see nothing wrong
> with the settings and formatting didn't help. Even if the air in the office
> is too cool or the air in someone's car riding to work, I have the same
> problem. This has happened for over a year now. If anyone has any ideas, I
> would be very grateful. This is more of an annoyance than anything, but you
> never know when I might need something immediately instead of 30 minutes
> later.
>
> Thanks.
>
> --
> To be the best, you have to first give up everything.
>
> Message posted via HWKB.com
> http://www.hwkb.com/Uwe/Forums.aspx/pc-hardware/200610/1