Mouse and keyboard sudden freezing
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Posted by Roy on August 31, 2008, 10:39 am
Please log in for more thread options Occasionally (or just say rarely) I experience mouse freezing where no matter how much you move or press ,..there is not a reaction. This happens regardless if its USB or PS2 connected.. Trying to check the connection pulling the mouse connecting socket out and connecting again, it does not change the situation. Often I have to restart the PC to get the mouse working again normally th inking this might some problems with improperly loaded drivers. Another case , that the keyboard also freezes, or hangs and emit a beeping sound when I type a lettter or a number,. But there is no respond as the selected keyed in letter or number is not on the document where it was supposed to be typed in. I find this more common occurence with desktop than with laptop. Could anybody give me some explanation why this happpens and what is the best solution for this? TIA Roy | |||||||||||||
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Posted by kony on August 31, 2008, 12:05 pm
Please log in for more thread options On Sun, 31 Aug 2008 07:39:09 -0700 (PDT), Roy But does it only happen with the same mouse, or with other mice as well? If only with the same mouse, one common fault would be a worn out mouse cable due to use, resulting in intermittent contact. The result with PS2 could be as you described, though in theory it shouldn't have the further effects with the keyboard when the mouse is USB connected. >Trying to check the connection pulling the mouse connecting socket out
>and connecting again, it does not change the situation. Often I have >to restart the PC to get the mouse working again normally th inking >this might some problems with improperly loaded drivers. It's doubtful that improperly loaded drivers are to blame. If it were the case the peripherals wouldn't work at all, not work then cease to do so at some point during the computing session. Disconnecting PS2 peripherals will do as described, requiring a restart to get them to work again. A properly working USB peripheral and OS should not require restart. What evidence do you have that when the mouse and keyboard stop working, that it isn't a complete OS freeze instead of just these two types of peripherals ceasing to work until a reboot? For example, if you had audio or video playing at the time, or a flash or other animation in a web browser, do these continue to process, does the display continue changing? >
>Another case , that the keyboard also freezes, or hangs and emit a >beeping sound when I type a lettter or a number,. But there is no >respond as the selected keyed in letter or number is not on the >document where it was supposed to be typed in. This is typical of having pressed more keys than the buffer can hold, does not indicate the problem in itself. When either the mouse or keyboard seems frozen, is it _always_ the case that the other peripheral is also frozen, even when one or the other is connected to USB instead of PS2? >I find this more common occurence with desktop than with laptop.
>Could anybody give me some explanation why this happpens and what is >the best solution for this? >TIA > >Roy Try a different keyboard, only changing that variable, then try only a different mouse. The odds are very low that both had failed but you could also try changing both simultaneously. Other steps at resolution might depend on your answers to the above questions, whether it seems to be events isolated to these two peripherals or could be the OS freezing from some other, or even induced by these peripherals, cause. Routine things to check include power supply voltages, termperatures, that all fans are operational, no excessive dust buildup on anything that may not so easily have the temperature checked. Look at (windows?) Event Viewer to see if there are any seemingly related error messages. Try leaving the system sitting in the bios health/hardware status menu to monitor voltages and temps, and leave system sitting like this for a few hours to see if you retain the ability to navigate the bios menus with the keyboard. Try that with and without the mouse connected. A random guess without further input from you would be that the system is instable and freezing due to a PSU or motherboard failure, but it would be premature to conclude this yet. | |||||||||||||
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Posted by Roy on September 1, 2008, 4:30 pm
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> On Sun, 31 Aug 2008 07:39:09 -0700 (PDT), Roy
> > >Occasionally (or just say rarely) =A0I experience =A0mouse freezing =A0w=
here
> >no matter how much you move or press ,..there is not a reaction. This
> >happens regardless if its USB or PS2 connected.. >
> But does it only happen with the same mouse, or with other > mice as well? =A0If only with the same mouse, one common fault > would be a worn out mouse cable due to use, resulting in > intermittent contact. =A0The result with PS2 could be as you > described, though in theory it shouldn't have the further > effects with the keyboard when the mouse is USB connected. > > >Trying to check the connection pulling the mouse connecting socket out
> >and connecting again, it does not change the situation. Often I have > >to restart the PC to get the mouse working again normally th inking > >this might some problems with improperly loaded drivers. >
> It's doubtful that improperly loaded drivers are to blame. > If it were the case the peripherals wouldn't work at all, > not work then cease to do so at some point during the > computing session. =A0Disconnecting PS2 peripherals will do as > described, requiring a restart to get them to work again. =A0A > properly working USB peripheral and OS should not require > restart. > > What evidence do you have that when the mouse and keyboard > stop working, that it isn't a complete OS freeze instead of > just these two types of peripherals ceasing to work until a > reboot? =A0For example, if you had audio or video playing at > the time, or a flash or other animation in a web browser, do > these continue to process, does the display continue > changing? > > > > >Another case , that the keyboard also freezes, or hangs and emit a
> >beeping sound when I type =A0a lettter or a number,. But there is no > >respond as the selected keyed in letter or number is not on the > >document where it was supposed to be typed in. >
> This is typical of having pressed more keys than the buffer > can hold, does not indicate the problem in itself. > > When either the mouse or keyboard seems frozen, is it > _always_ the case that the other peripheral is also frozen, > even when one or the other is connected to USB instead of > PS2? > > >I find this more common occurence with desktop than with laptop.
> >Could anybody give me some explanation why this happpens and what is > >the best solution for this? > >TIA >
> >Roy
>
> Try a different keyboard, only changing that variable, then > try only a different mouse. =A0The odds are very low that both > had failed but you could also try changing both > simultaneously. > > Other steps at resolution might depend on your answers to > the above questions, whether it seems to be events isolated > to these two peripherals or could be the OS freezing from > some other, or even induced by these peripherals, cause. > Routine things to check include power supply voltages, > termperatures, that all fans are operational, no excessive > dust buildup on anything that may not so easily have the > temperature checked. > > Look at (windows?) Event Viewer to see if there are any > seemingly related error messages. =A0Try leaving the system > sitting in the bios health/hardware status menu to monitor > voltages and temps, and leave system sitting like this for a > few hours to see if you retain the ability to navigate the > bios menus with the keyboard. =A0Try that with and without the > mouse connected. > > A random guess without further input from you would be that > the system is instable and freezing due to a PSU or > motherboard failure, but it would be premature to conclude > this yet. Thanks for your insightful reply kony Yes, you are right in many places- the system may not be really that stable... 1) That particular pc was not well maintained( fortunately its not mine) just happen to use it when I am at that particular workplace. 2)The RAM is not that high (256mb, running at winxphome.)and it may not able to sustain running multiple apps at once. 3) As that PC is somewhat old I am not sure if the MOBO is already defective( never did checked it nor have time for such. <grin>
Regarding the keyboard, it just happens occasionally when you are
typing a document and suddenly the keyboard hangs and emits a beeping sound when I press any key ...Just don't understand why it happens that way...never been good with hardware techs. I was thinking there should be a way to troubleshoot it even whenever this peculiarites happen( alternating mouse and keyboard faults) when I am in the thick of doing somethin in a rush..) Roy | |||||||||||||
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Posted by GT on September 2, 2008, 4:34 am
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> On Sun, 31 Aug 2008 07:39:09 -0700 (PDT), Roy
> > >Occasionally (or just say rarely) I experience mouse freezing where
> >no matter how much you move or press ,..there is not a reaction. This > >happens regardless if its USB or PS2 connected.. [snip] Regarding the keyboard, it just happens occasionally when you are typing a document and suddenly the keyboard hangs and emits a beeping sound when I press any key ...Just don't understand why it happens that way...never been good with hardware techs. That sounds like a hardware problem in the keyboard - either a stuck key or a faulty cable (as Kony said). If you hold down a key for a while the keyboard buffer will fill up and then all you get after that is a beep to tell you that your latest key press has not been stored/recorded. | |||||||||||||
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Posted by Roy on September 2, 2008, 5:57 pm
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>
> > > On Sun, 31 Aug 2008 07:39:09 -0700 (PDT), Roy
>
> > >Occasionally (or just say rarely) I experience mouse freezing where
> > >no matter how much you move or press ,..there is not a reaction. This > > >happens regardless if its USB or PS2 connected.. >
or
> [snip] > > Regarding the keyboard, it just happens occasionally when you are > typing a document and suddenly the keyboard hangs and emits a beeping > sound when I press any key ...Just don't understand why it happens > that way...never been good with hardware techs. > > That sounds like a hardware problem in the keyboard - either a stuck key = > a faulty cable (as Kony said). If you hold down a key for a while the
> keyboard buffer will fill up and then all you get after that is a beep to > tell you that your latest key press has not been stored/recorded. Hmm. Thanks!.. just wondering is their a quick DIY( if its just a stuck key) to sort it out? | |||||||||||||
>no matter how much you move or press ,..there is not a reaction. This
>happens regardless if its USB or PS2 connected..