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Posted by PhilB on August 20, 2008, 2:11 pm
Please log in for more thread options I've just had a Western Digital SATA drive delivered which appears to be quite dead. It was wrapped in what looks like polythene bubble wrap so I suspect static damage. Aren't WD disks normally shipped in an anti-static bag? Phil | ||||||||||||||||||||||
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Posted by Big_Al on August 20, 2008, 2:27 pm
Please log in for more thread options PhilB wrote: moisture. And then normally the drive in the bag is placed in bell ends (packaging). Optional docs/cable/screws etc are tucked in the box loose. | ||||||||||||||||||||||
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Posted by kony on August 20, 2008, 2:33 pm
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On Wed, 20 Aug 2008 19:11:15 +0100, "PhilB" >I've just had a Western Digital SATA drive delivered which appears to be
>quite dead. It was wrapped in what looks like polythene bubble wrap so I >suspect static damage. Aren't WD disks normally shipped in an >anti-static bag? >Phil Yes, but even then it seems more likely something else happened inbetween the time it was taken out of the orig. packaging and placed in the bubble wrap instead of ESD damage. | ||||||||||||||||||||||
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Posted by jaster on August 20, 2008, 4:42 pm
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On Wed, 20 Aug 2008 19:11:15 +0100, PhilB thoughfully wrote: > I've just had a Western Digital SATA drive delivered which appears to be
> quite dead. It was wrapped in what looks like polythene bubble wrap so > I suspect static damage. Aren't WD disks normally shipped in an > anti-static bag? > Phil Sounds like a used or refurbished drive. Send it back for refund or if you purchased it from WD for a new one. No one ships bubble wrap from the factory anymore. | ||||||||||||||||||||||
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Posted by Phil B on August 21, 2008, 6:05 am
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> On Wed, 20 Aug 2008 19:11:15 +0100, PhilB thoughfully wrote:
> >> I've just had a Western Digital SATA drive delivered which appears to be
>> quite dead. It was wrapped in what looks like polythene bubble wrap so >> I suspect static damage. Aren't WD disks normally shipped in an >> anti-static bag? >> Phil >
> Sounds like a used or refurbished drive. Send it back for refund or if > you purchased it from WD for a new one. No one ships bubble wrap from > the factory anymore. Thanks all. No anti-static bag, no moisure absorbing gel pack, no jumpers, ne screws, no "congratulations on buying..", no anti-static or installation notes. Definitely going back. Phil | ||||||||||||||||||||||
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> quite dead. It was wrapped in what looks like polythene bubble wrap so I
> suspect static damage. Aren't WD disks normally shipped in an
> anti-static bag?
> Phil
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