Alienware does not support their systems to the level of providing specific manuals for the motherboard, audio and video solutions they provide.
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Posted by MidnightRadio on March 16, 2008, 1:50 pm
Please log in for more thread options Unfortunately, we do not have the manuals for the sound card and video card of your system. Actually, we do not provide our customers with any manual except for the Desktop Owner Manual that come with all our systems and that can be downloaded here: http://aliendl.alienware.com/System_Manuals/Desktop_Owner_Manual.pdf. Any additional information can be found in our "Knowledge Data Base" at: http://support.alienware.com or you may also contact us by phone at 866-287-6727 or by email and we will assist you in the matter. If you have more questions regarding this or any other topic, do not hesitate to contact us again. Best regards, Karen Espinosa Electronic Support Alienware Corporation Phone: 305.287.6727 Fax: 786.388.5700 www.alienware.com | |||||||||||||
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Posted by MidnightRadio on March 16, 2008, 1:51 pm
Please log in for more thread options to the level of providing specific manuals for the motherboard, audio and video solutions they provide. In fact, I would bet the computer magazine publishers and other forums (including online) would be as surprised as I am to hear about this! :) TTYL! | |||||||||||||
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Posted by RBM on March 16, 2008, 4:27 pm
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If they supplied you with manuals, you'd soon figure out that you wouldn't need to be buying the PC from them | |||||||||||||
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Posted by kony on March 16, 2008, 9:08 pm
Please log in for more thread options On Sun, 16 Mar 2008 10:51:32 -0700 (PDT), MidnightRadio
>I am so very surprised that Alienware does not support their systems
>to the level of providing specific manuals for the motherboard, audio >and video solutions they provide. In fact, I would bet the computer >magazine publishers and other forums (including online) would be as >surprised as I am to hear about this! :) > >TTYL! Alienware may not receive manuals from manufacturer/distributer to give to customers, if they're buying OEM whitebox parts. What need do you have for this manual? Most things aren't hard to figure out and most manuals are very short and written in poor Engrish, only stating the obvious things beyond some features or locations of ports, headers, etc. on a motherboard but these days jumpers on boards are rare besides Clear CMOS and headers usually aren't hard to figure out even if you can't see the silkscreened labeling, unless they're proprietary which is also getting rare except on OEM boards for Dell/etc for a special integrated cable to the case front panel. Alienware uses brand name retail parts, IIRC, so you should be able to download the manual from the respective manufacturer, or at least a manual to a very similar if not identical part (for example one 8800GT video card is not much different than another). | |||||||||||||
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Posted by GT on March 17, 2008, 6:06 am
Please log in for more thread options >I am so very surprised that Alienware does not support their systems
> to the level of providing specific manuals for the motherboard, audio > and video solutions they provide. In fact, I would bet the computer > magazine publishers and other forums (including online) would be as > surprised as I am to hear about this! :) Its not a surprise. Last time you bought a car, did you receive a manual for the spark plugs or for the radio circuitry? I doubt it! | |||||||||||||
> to the level of providing specific manuals for the motherboard, audio
> and video solutions they provide. In fact, I would bet the computer
> magazine publishers and other forums (including online) would be as
> surprised as I am to hear about this! :)
>
> TTYL!