My parents got a new computer, and I apparently damaged the Norton (symantec) antivirus program. While trying to reinstall I spoke with their call center three times, and I was unable to enter the key code they had in a new downloaded program. So I had to get the new updated version for year 2007. Because my mom insisted upon it.
I wrote a detailed letter to the President of Symantec and never received a reply. I guess I should write the board members and let them know how f-ed up their authenication system is. I had a valid key code that I had downloaded FROM THE NORTON WEBSITE but the program said it was only valid for the fifteen day trial.
Next time I am home, I'm gonna delete the f-ing program from Mom's computer and buy her a year's worth of AVG..
My advice: Do NOT buy Norton, there is NO competent customer support. I could never understand what the f-ing Pakis were saying from their f-ing indian call center.
Try AVG antivirus
A Pissed Off Customer
Gitmo is a war crime.