Reset the password on my HomePortal 1000SW?

Have a modem and wireless router. HomePortal 1000SW, 3.5.5 Trying to get past the lost password.

FWIW. I take lots of notes, but none of the recorded passwords work.

Apparently, a more recent version of the software/firmware (not really sure what it is) allows easier unsetting of the password, but I guess my box won't accept the new firmware, and I have not been able to find it on 2Wire's website anyway. According to the somewhat outdated HomePortal, I might be able to call AT&T and give them a 20 digit number, and have them give me a temporary password. Somehow I doubt it, I would rather just try resetting the thing.

After some research... My best lead is from this page.

formatting link
I do not understand the instructions.

I am trying to use Wireshark 1.2.7, my first experience with a packet sniffer.

From that webpage...

... Connect to your 1000sw

I guess that just means like it is right now, with Internet communications flowing through the router.

... You will see packets from the IP you assigned to the homeportal

The current Wireshark window title is "Realtek 10/100/1000 Ethernet NIC" The lines are color-coded. The white ones say "Source... 2wire"...

... Statically assign an IP to your nic in the same subnet as the IP you assigned the homeportal

I do not assign an IP to my NIC. I guess "subnet" means a group of addresses within a certain range. I have no idea how to statically assign a number to the NIC.

... Go to »IP_of_homeportal/management ... Click on Resets ... Click on Reset to Factory State

That looks like a path, but I need help getting there.

Thanks.

Reply to
John Doe
Loading thread data ...

The first half of those instructions are for people who don't know the IP address of the 1000SW. Does that apply to you? I'm assuming not, since you didn't mention it. So just skip over the packet capture steps and go straight to the next part.

Using your favorite web browser, connect to the 1000SW and go to the Management page. Click on Resets, then click on Factory State.

Note that I'm simply regurgitating the instructions at the link you provided. I don't have access to a 1000SW and have no direct experience with that unit.

Please let us know how you make out.

Reply to
Char Jackson

Cabling-Design.com Forums website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.