Electronics Design Any Thuraya sat phone *data* users out there?

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Any Thuraya sat phone *data* users out there? occassionally-confused 08-13-08
Posted by on August 13, 2008, 11:41 am
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I have been doing some tests on the three Hughes phones the company
offers; the 7100, SO-2510, SG-2520.

The old 7100 works OK for dial-up (does not support GPRS) and has a
decent battery life. Dial up data rate ~ 1.3kbytes/sec.

The SO- gives only half the data rate of the 7100, which is bizzare.
GPRS works only every 5th or 10th connection and packs up within
minutes.

The SG- works on dial-up similarly to the 7100 but a bit slower (about
1.1 kbytes/sec) and GPRS does not work at all. It also has a really
stupid bug: doing a Disconnect on the PC does not disconnect the call
- you have to do it manually on the phone's keypad. It seems to ignore
both DTR dropping and the ~~~+++~~~ method. The bluetooth connection
works OK; curiously the FAX mode is 10-20% faster on dial-up data than
the DUN mode... But the battery life, when not making a call but
anytime bluetooth is communicating, is only about 2 hours.

These products seem only half finished, and the duff GPRS service (for
which Thuraya charge a lot extra per month if you are on contract) is
a puzzle. Why would anybody launch a $X BN satellite without first
testing it works?

Their tech support is nonexistent - recruited from the Vodafone PAYG
Team no doubt ;)

If anybody has solved the hangup problem in particular, I would be
very interested. Their OEM modules can hardly be this crappy; they
would be useless.

x----------x

Posted by Peter on August 20, 2008, 2:23 am
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I have an update on this.

The SG-2520 phone works on GPRS - it was a SIM card registration
issue.

Thuraya customer service are now responsive.

Posted by Peter on August 20, 2008, 2:33 am
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An additional update: the hangup problem on dial-up remains unsolved,
but with GPRS working it doesn't really matter since one only pays for
the data, and the GPRS connection does disconnect more reliably than
the dial-up one, anyway.

A solution to the ATH0 dial-up issue would still be great.

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