How to setup outbound?

Have a question or want to start a discussion? Post it! No Registration Necessary.  Now with pictures!


I would like to have some guide in setup outbound campaign but I am not so familiarize in configuration. I use below system

UCCX 10.5
Finesse 10.5
Call Manager 10

I take reference to UCCX admin guide , I setup a direct preview dialing outbound campaign, In Subsystems > Outbound > General, I configure normally, and I added a simple outbound campaign. That's it.

Is there anything I missed and I should configure in Call Manager or Voice Gateway? Could I get some guide. Thank you very much!  


Site Timeline