Cisco Systems cisco 857 password recovery

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Subject Author Date
cisco 857 password recovery GT 06-30-09
Posted by Doug McIntyre on June 30, 2009, 5:06 pm
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>Thanks further note back. not sure if i am being daft, but does not
>appear to be any removable mem modules on the 857 we have.

>there are 3 empty 'slots' - one DIMM like, and two slots of the types
>that i have installed vpn modules in - dont know if that makes sense ?


The 857 doesn't have removable Flash like most other Cisco routers
(including the 877 which does).

Since the flash is soldered onto the board, you can't do the trick
around it that he was trying to explain.


>Although we have been remiss in removing the flash contents with the
>'service password recovery disabled' i can't believe that there is not
>some hardware reset, presumably if we could get back to the default
>config-register that does not have the bit set that disables 'break' ?

The point of the 'no service password recovery' was to lock the box
out of all physical attacks for service providers that wanted to make
sure their subscribers couldn't get back in and do their own configs.

Its even half-way tame now-a-days compared to what it was when it was
a fully undocumented command, where you didn't have any config-erase
type option that loading the IOS gives you now.

But, sorry to say, the only way out of this would be to in-circuit
reprogram the flash chip where the NVRAM/config is stored if that is
even possible.

Or put Smartnet on it, and have it advanced replaced by Cisco TAC.
Probably won't be the first time they've had to.



Posted by Graham Turner on July 1, 2009, 2:57 am
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> >Thanks further note back. not sure if i am being daft, but does not
> >appear to be any removable mem modules on the 857 we have.
> >there are 3 empty 'slots' - one DIMM like, and two slots of the types
> >that i have installed vpn modules in - dont know if that makes sense ?
>
> The 857 doesn't have removable Flash like most other Cisco routers
> (including the 877 which does).
>
> Since the flash is soldered onto the board, you can't do the trick
> around it that he was trying to explain.
>
> >Although we have been remiss in removing the flash contents with the
> >'service password recovery disabled' i can't believe that there is not
> >some hardware reset, presumably if we could get back to the default
> >config-register that does not have the bit set that disables 'break' ?
>
> The point of the 'no service password recovery' was to lock the box
> out of all physical attacks for service providers that wanted to make
> sure their subscribers couldn't get back in and do their own configs.
>
> Its even half-way tame now-a-days compared to what it was when it was
> a fully undocumented command, where you didn't have any config-erase
> type option that loading the IOS gives you now.
>
> But, sorry to say, the only way out of this would be to in-circuit
> reprogram the flash chip where the NVRAM/config is stored if that is
> even possible.
>
> Or put Smartnet on it, and have it advanced replaced by Cisco TAC.
> Probably won't be the first time they've had to.

Doug, thanks for note back.

do i have it right then that the 'no service password-recovery'
disables the capability of the hardware reset button ?

we are not interested in anything on the router,

Posted by bod43 on July 1, 2009, 3:10 am
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> >Thanks further note back. not sure if i am being daft, but does not
> >appear to be any removable mem modules on the 857 we have.
> >there are 3 empty 'slots' - one DIMM like, and two slots of the types
> >that i have installed vpn modules in - dont know if that makes sense ?
>
> The 857 doesn't have removable Flash like most other Cisco routers
> (including the 877 which does).

Sorry. I had the idea that the 877 was removable but I
did not know about the 850. We mostly used 870's.

It's not like cisco to have something which cannot be recovered.
Very, very unusual.

I am not sure what the slots are for but I would guess
extra RAM and Flash.

http://www.cisco.com/en/US/docs/routers/access/800/hardware/notes/800upgrd.html

Cisco 851 and 857 routers
Flash Memory Card Options 4 MB, 16 MB, or 32 MB
Default Flash Memory 20 MB (onboard flash memory only)
Maximum Flash Memory 20 MB

This seems ODD.
Default + Option = Max (which is Default)

There are no flash memory part numbers listed for the 85x.

Thing is that it is important to remember the purpose
of no service-pass. It is to *ensure* that cryptographic
keys cannot be recovered from the router. It is going
to be tough to work round.

As suggested, get it on smartnet and let cisco deal with it.
Or get another one on ebay?

Posted by Graham Turner on July 1, 2009, 3:21 am
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>
> > >Thanks further note back. not sure if i am being daft, but does not
> > >appear to be any removable mem modules on the 857 we have.
> > >there are 3 empty 'slots' - one DIMM like, and two slots of the types
> > >that i have installed vpn modules in - dont know if that makes sense ?
>
> > The 857 doesn't have removable Flash like most other Cisco routers
> > (including the 877 which does).
>
> Sorry. I had the idea that the 877 was removable but I
> did not know about the 850. We mostly used 870's.
>
> It's not like cisco to have something which cannot be recovered.
> Very, very unusual.
>
> I am not sure what the slots are for but I would guess
> extra RAM and Flash.
>
> http://www.cisco.com/en/US/docs/routers/access/800/hardware/notes/800...
>
> Cisco 851 and 857 routers
> Flash Memory Card Options 4 MB, 16 MB, or 32 MB
> Default Flash Memory 20 MB (onboard flash memory only)
> Maximum Flash Memory 20 MB
>
> This seems ODD.
> Default + Option =3D Max (which is Default)
>
> There are no flash memory part numbers listed for the 85x.
>
> Thing is that it is important to remember the purpose
> of no service-pass. It is to *ensure* that cryptographic
> keys cannot be recovered from the router. It is going
> to be tough to work round.
>
> As suggested, get it on smartnet and let cisco deal with it.
> Or get another one on ebay?

i am totally happy with the purpose of the 'service-pass' to prevent
recovery of passwords, but this is not what we want to do

do i have it right though that this disables the hardware reset
button, which seems to be ignored by the router ?

Posted by bod43 on July 1, 2009, 4:28 am
Please log in for more thread options
>
>
>
>
> > > >Thanks further note back. not sure if i am being daft, but does not
> > > >appear to be any removable mem modules on the 857 we have.
> > > >there are 3 empty 'slots' - one DIMM like, and two slots of the type=
s
> > > >that i have installed vpn modules in - dont know if that makes sense=
?
>
> > > The 857 doesn't have removable Flash like most other Cisco routers
> > > (including the 877 which does).
>
> > Sorry. I had the idea that the 877 was removable but I
> > did not know about the 850. We mostly used 870's.
>
> > It's not like cisco to have something which cannot be recovered.
> > Very, very unusual.
>
> > I am not sure what the slots are for but I would guess
> > extra RAM and Flash.
>
> >http://www.cisco.com/en/US/docs/routers/access/800/hardware/notes/800...
>
> > Cisco 851 and 857 routers
> > Flash Memory Card Options 4 MB, 16 MB, or 32 MB
> > Default Flash Memory 20 MB (onboard flash memory only)
> > Maximum Flash Memory 20 MB
>
> > This seems ODD.
> > Default + Option =3D Max (which is Default)
>
> > There are no flash memory part numbers listed for the 85x.
>
> > Thing is that it is important to remember the purpose
> > of no service-pass. It is to *ensure* that cryptographic
> > keys cannot be recovered from the router. It is going
> > to be tough to work round.
>
> > As suggested, get it on smartnet and let cisco deal with it.
> > Or get another one on ebay?
>
> i am totally happy with the purpose of the 'service-pass' to prevent
> recovery of passwords, but this is not what we want to do
>
> do i have it right though that this disables the hardware reset
> button, which seems to be ignored by the router ?

I think the button only does a cold boot reset - like on a PC.
I know that some other network kit does a factory reset
but cisco does not as far as I am aware.
I have never used it.

Have you tried sending a break in the first 5 seconds after power on?

Firstly make SURE you are sending a break - ideally test on
another router.

I suggest then (if using hyperterminal and not using a
USB serial port adapter that does not send break)
press the <CTRL> key
power on the router
immediately begin pressing the break key every two seconds
do not hammer away at it
do this for at least ten seconds

Power off and try again every second.

Some USB serial port adapters do not send break signal
Some versions of hyperterminal do not send a break signal.
Various different terminal emulators use different keys
Macintoshes apparently do not send breaks (but there
is a workaround - set very slow baud rate and press some
certain key or other)

Why not try for longer too?

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