Cisco Systems Wired dot1x failure

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Subject Author Date
Wired dot1x failure bob 04-30-09
Posted by on April 30, 2009, 4:22 am
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Hi,

I'm doing some testing with wired dot1x and coming across possible
future support issues.
The supplicants are XP machines connecting to a 3750 switch.

The issue I see arising is when a user fails authentication, for
whatever reason, how can you remotely be able to get a username/
password prompt to be redisplayed on the PC?

From my tests so far, once failed say for an incorrect password, the
username password box never gets redisplayed unless the PC is either
rebooted or physically disconnected and reconnected to the switch. OK,
not the end of the world I know but I'd rather not have users pulling
out and putting back in plugs as they are bound to end up in the wrong
places.....you're probably way ahead of me here.

Anyway, bouncing the port from the switch didn't appear to make this
happen. Clearing dot1x int didn't do anything either although it does
if authentication has been successful as long as password cacheing has
been turned off in XP.

As for working, everything is fine but it's when it doesn't work I can
see problems arising for remote faulting. The Cisco docs don't cover
this bit?

Anyone got any real life experience of this?

Cheers
Bob

Posted by Thrill5 on April 30, 2009, 1:36 pm
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I've only worked with dot1x authentication for wireless networks, but....
The client is sending the authentiation credentials and a success/fail
message is sent to the client. On a fail, the client should then display a
message that the authentication failed and reprompt for authentication.

You need to gather more information about what is happening. Is the client
resending the same credentials after a fail without prompting the user for
new credentials? Is the switch sending a fail message when the credentials
aren't valid?

On the wireless side, I've used third party supplicants because the
Microsoft suppliant is not that robust for wireless authentication. I would
also post this question on one of the Microsoft groups because something
might need to be tweaked on the PC.


> Hi,
>
> I'm doing some testing with wired dot1x and coming across possible
> future support issues.
> The supplicants are XP machines connecting to a 3750 switch.
>
> The issue I see arising is when a user fails authentication, for
> whatever reason, how can you remotely be able to get a username/
> password prompt to be redisplayed on the PC?
>
> From my tests so far, once failed say for an incorrect password, the
> username password box never gets redisplayed unless the PC is either
> rebooted or physically disconnected and reconnected to the switch. OK,
> not the end of the world I know but I'd rather not have users pulling
> out and putting back in plugs as they are bound to end up in the wrong
> places.....you're probably way ahead of me here.
>
> Anyway, bouncing the port from the switch didn't appear to make this
> happen. Clearing dot1x int didn't do anything either although it does
> if authentication has been successful as long as password cacheing has
> been turned off in XP.
>
> As for working, everything is fine but it's when it doesn't work I can
> see problems arising for remote faulting. The Cisco docs don't cover
> this bit?
>
> Anyone got any real life experience of this?
>
> Cheers
> Bob



Posted by on May 1, 2009, 8:35 am
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Thanks for the reply.
Well after going back the next day with a fresh head, and debugging
applied, it all appeared to function as expected??
As you say probably a PC issue more than anything. As much as I hate
Windoze the supplicant has been chosen so I've no choice in the
matter.

Cheers
Bob

> I've only worked with dot1x authentication for wireless networks, but....
> The client is sending the authentiation credentials and a success/fail
> message is sent to the client. =A0On a fail, the client should then displ=
ay a
> message that the authentication failed and reprompt for authentication.
>
> snip

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