Cisco Systems Can't receive VPN packets

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Subject Author Date
Can't receive VPN packets Seahawk60B 12-07-05
Posted by Seahawk60B on December 7, 2005, 11:33 am
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I'm attempting to provide external support to a customers network but
am having trouble with the VPN connection. The client sent me the pcf
file, and I can authenticate and establish the connection. I'm using
version 4.6 of the Cisco VPN client. After I connect, when I check the
statistics on the connection, I can see plenty of packets being sent,
but nothing is being received, and I cannot communicate with anything
on the clients subnet. I've tried this on two different computers, and
used three different internet gateways. The strange thing is, I've had
another technician try this from one of our other offices out of state,
and they can connect and communicate without trouble using the same pcf
and credentials. The only difference as I can see it is our local
subnets. Mine is a 172.24.x.x, our other office is on a 10.x.x.x, and
the client's local lan that the vpn goes to is a 10.x.x.x. Any ideas
on what is going on????


Posted by Igor Mamuzic on December 9, 2005, 10:31 pm
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when connected to the vpn do some tracerout from your client's pc and see
whether this traffic goes trough vpn or simply stays in the client's LAN.

B.R.
Igor

> I'm attempting to provide external support to a customers network but
> am having trouble with the VPN connection. The client sent me the pcf
> file, and I can authenticate and establish the connection. I'm using
> version 4.6 of the Cisco VPN client. After I connect, when I check the
> statistics on the connection, I can see plenty of packets being sent,
> but nothing is being received, and I cannot communicate with anything
> on the clients subnet. I've tried this on two different computers, and
> used three different internet gateways. The strange thing is, I've had
> another technician try this from one of our other offices out of state,
> and they can connect and communicate without trouble using the same pcf
> and credentials. The only difference as I can see it is our local
> subnets. Mine is a 172.24.x.x, our other office is on a 10.x.x.x, and
> the client's local lan that the vpn goes to is a 10.x.x.x. Any ideas
> on what is going on????
>



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