VoIP solutions: cheap or reliable?

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Free or cheap VoIP solutions might have many advantages over expensive and
hard to use solutions. But if you find a reliable one your costs will be
in a time. For example to forward incoming calls and other softphone
features I
have already tried out an SDK and used its sample program:
forward-incoming-call-voip.html (I don't want to advertise just give an
and it's still working without problems. But if you use entirely free
it's probable that you will find yourself in a very difficult situation.
What do
you think about it? Please share your ideas about this important topic.
Thank you.  

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