Right place for a techie qiestion?

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I'm sure this isn't the right place for a techie question (sorry) but maybe
one of you kind experts could steer me in the right direction?

I have a Cisco 1721.

I have performed a factory reset and installed the lated release 12.2(40a).

I have inserted a newly purchased WIC 1ENET card, expection to boot up and
see the Ethernet interface so I could configure it - unfortunately, I can
only see the FastEthernet Interface.

What am I doing wrong?

Thanks for any pointers!



Re: Right place for a techie qiestion?
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alt.dcom.sys.cisco is probably a better place.

First, that is not the latest release.  The latest available is 12.4.13a.
You should try updating to that first, or at least something close.  Watch
the boot up to see if the card is recognized.  Also, do a show version and
show controller if you still don't see the card.  It could possibly be a bad
card.  But, you are probably just too far behind on the IOS.

Hope that helps,

Jim



Re: Right place for a techie qiestion?
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Appreciated, thanks, I'll try that.  I thought I'd got the right download
for my device - I've just grabbed the 12.4(13a) IP release and will try that
tomorrow.




Re: Right place for a techie qiestion?
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Sorted!  Thank you for your help Jim - I'm still waiting for a response to
the support call I logged!



Re: Right place for a techie qiestion?
On Apr 24, 1:56 pm, "NewsGroupQuestion"
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Can you do a Show version on the router to see if the WiC-1ENET shows
up?  If not, you either might not have plugged in the card completely
(the router doesn't physically see it) or you might have a defective
card.  If you do see it, the only thing I can come up with is you
might have an IOS bug of some sort.


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