PIX VPN question

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I am having problem with our branch office. . They have PIX 501 and here we
have PIX515. Last time when they lost VPN connection to our end, I told them
to reboot 501 (remote PIX) but VPN didnt come back. They do dynamic VPN to
515 end. To me rebooting 501 should bring the VPN back  on, since they
initial VPN connection. I aksed a user to ping one of our machine here using
private IP from her computer because  I thought that should help but didnt,
So finaly we had to telnet to 501 and do a ping inside in order to bring the
VPN on.
Is this normal? is there anyway to fix this issue?
Thanks for any help-Rob

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