Hi all, I have been a Comcast customer for years and their prices not withstanding, have been very satisfied with the service. However, Today, I got a call from an SBC salesperson. I know I'm not all that close to my CO, I think a little over 15000 feet; but, she said that a remote terminal had recently been installed in my area and that I appear to be "right on top of it". She offered me the following two deals, neither of which I could find at
- A monthly fee of .95 for downstream speeds up to 3MBPS. I don't know what the upstream would be, and I'm not sure if the .95 is just introductory or if it would be for the life of the contract. on sbc.com, the lowest monthly fee I saw was for the "express package at .95, and this package only clamed up to 1.5MBPS down.
- The Pro package for .95 a month. The person I spoke with said that with the Pro package, I could possibly get up to 6MBPS down.
Firstly, why is there such a discrepancy in terms of speed clames? The possible max speeds the rep quoted were twice as fast as those stated on the web. Does this have to do with my proximity to the remote? Can the rep tell me exactly how far I am from the terminal, and if so, can I determine anything based on the distance she gives me?
Second, what is SBC's policy in terms of a cancelation period? I think what I would like to do would be to activate DSL on a trial basis. If it's at least as fast and reliable as what I already have, I would keep it, but I wouldn't know until after trying it for a few weeks.
Thanks for any info,
--Al