RCA ethernet port periodically dies

Have a question or want to start a discussion? Post it! No Registration Necessary.  Now with pictures!

Threaded View


Hi, not sure if anyone else has this problem;



I am using a RCA cable modem model DCM425 (COMCAST

connection)connected to a LinkSys Wireless-B 2.4 Ghz router

supporting 2 computers.



Periodically, in ~1 week the modem's internet connectivity will die.

I know the modem is still receiving full signal since the USB port

still works at full capacity.  It is only after I reset the modem

that the ethernet port regains internet connectivity.  Resetting the

modem is easy enough but every time the modem is reset the router

also has to be reset through a relatively lengthy process.



I'm just wondering why the modem dies and whether it is a hardware or

sofware problem



Thanks




Re: RCA ethernet port periodically dies


whoisthere wrote:

Quoted text here. Click to load it

RCA wouldn't be my first choice (or second or third).  :)

Quoted text here. Click to load it

That's strange, I can reboot my modem with no additional config
needed for my Netgear router.  And why a lengthy process ?
Doesn't sound like a proper setup to me.

Quoted text here. Click to load it

Not sure, but get a Motorola SB5100 if you can.


Re: RCA ethernet port periodically dies


whoisthere wrote:
Quoted text here. Click to load it

If you have to jump through hoops to restore the router, then this is a
router problem, not a modem problem.  Something is not set up correctly
in the router and it is not renewing its lease properly.  The router
should be set to use DHCP to automatically acquire a lease.  When it is
set up properly, simply power cycling the modem should allow the router
to renew a lease automatically if the router is configured properly.
You access the router web interface via 192.168.0.1 for Linksys.  DHCP
should be enabled in the setup page.

Q




Site Timeline