Rca cable question - Page 2

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Re: Rca cable question

Ron Hunter wrote:
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Typically, a modem should be as fine on the day before it becomes obsolete
as it was the day it came out of the box.

Manufacturing defects should appear far faster than 6 to 8 months. They
ought to show up within a few days. Longer than that, and any failure cause
is probably external or environmental. Power surges from lightning strikes
would be an example of a sudden failure cause. Poor air circulation
resulting in higher than normal operating temperatures would be an example
of a more subtitle cause. Extreme humidity, excessive dust, and pets marking
territory would be other issues. Most of these could affect the power supply
or the modem, and have the effect of shortening the life of a modem.

On the other hand, it may not be a modem problem at all. Swapping-out a
modem is an easy step, and may temporarily mask the real problem. A new
modem may get you working off a different card on the CMTS, and/or may
change your upstream and/or downstream channels. And there's also a
psychological effect of something new. Marginal, intermittent problems may
not seem as bad as they were before the modem was changed. The "new" modem
may have been in the home of someone else who thought they were having modem
problems, too.

If they're swapping modems every 6 to 8 months for you, they're not
addressing whatever the real problem is.

Warren H.

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