Modem Constantly Resets

I have comcast cable and I am located in the greater philadelphia area. My SB3100 is constantly resetting itself. I notice it resets more often when I am using the connection heavily.. i.e. up/down at the same time. Comcast came out today and "cleaned up" my lines and I was told that would fix the problem, yet here I am 20 minutes after the tech left facing the same issue. Here is the information from the modem page...

(STATUS) Acquire Downstream Channel Done Obtain Upstream Parameters Done Establish IP Connectivity using DHCP Done Establish Time Of Day Done Transfer Operational Parameters through TFTP Done Register Connection Done Cable Modem Status Operational Initialize Baseline Privacy Done

(SIGNAL) Downstream Value Frequency 723000000 Hz Locked Signal to Noise Ratio 33 dB Power Level -3 dBmV

Upstream Value Channel ID 9 Frequency 31000000 Hz Ranged Power Level 41 dBmV

(LOG)

061114124155 8-Debug M570.2 Motorola CM certificate present 061114124155 8-Debug M571.7 CM Cert Upgrade Enabled. AutoRun after Reg or via SNMP 061114124155 8-Debug I503.0 Cable Modem is OPERATIONAL 061114124155 7-Information B401.0 Authorized 061114124154 8-Debug F502.1 Bridge Forwarding Enabled. 061114124154 8-Debug F502.3 Bridge Learning Enabled. 061114124154 7-Information B0.0 Baseline Privacy 061114124153 7-Information X518.9 Configuration - GGFMMD - Unit Update Enabled by CVC 061114124153 8-Debug I500.1 DOCSIS 1.0 Registration Completed 061114124153 7-Information I500.4 Attempting DOCSIS 1.0 Registration 061114124153 7-Information D509.0 Retrieved TFTP Config File SUCCESS 061114124153 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS

************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 7500

************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (723000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 723000000, US Id 9 ************ 7-Information I510.0 *** BOOTING *** SB3100-1.4.9.3-SCM00-NOSH 061114124120 7-Information H501.2 HFC: Shutting Downstream Down 061114124120 2-Alert T507.0 Received Async Error Range Failed 061114124119 3-Critical R4.0 Received Response to Broadcast Maintenance Request, but no Unicast Maint 061114124119 3-Critical H501.8 HFC: T4 Timer Expired 061114122455 8-Debug M570.2 Motorola CM certificate present 061114122455 8-Debug M571.7 CM Cert Upgrade Enabled. AutoRun after Reg or via SNMP 061114122455 8-Debug I503.0 Cable Modem is OPERATIONAL 061114122455 7-Information B401.0 Authorized 061114122454 8-Debug F502.1 Bridge Forwarding Enabled. 061114122454 8-Debug F502.3 Bridge Learning Enabled. 061114122454 7-Information B0.0 Baseline Privacy 061114122453 7-Information X518.9 Configuration - GGFMMD - Unit Update Enabled by CVC 061114122453 8-Debug I500.1 DOCSIS 1.0 Registration Completed 061114122453 7-Information I500.4 Attempting DOCSIS 1.0 Registration 061114122453 7-Information D509.0 Retrieved TFTP Config File SUCCESS 061114122453 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS

************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 2350

************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (723000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 723000000, US Id 9 ************ 7-Information I510.0 *** BOOTING *** SB3100-1.4.9.3-SCM00-NOSH 061114122420 7-Information H501.2 HFC: Shutting Downstream Down 061114122420 2-Alert T507.0 Received Async Error Range Failed 061114122419 3-Critical R4.0 Received Response to Broadcast Maintenance Request, but no Unicast Maint 061114122419 3-Critical H501.8 HFC: T4 Timer Expired 061114115543 8-Debug M570.2 Motorola CM certificate present 061114115543 8-Debug M571.7 CM Cert Upgrade Enabled. AutoRun after Reg or via SNMP 061114115543 8-Debug I503.0 Cable Modem is OPERATIONAL 061114115543 7-Information B401.0 Authorized 061114115542 8-Debug F502.1 Bridge Forwarding Enabled. 061114115542 8-Debug F502.3 Bridge Learning Enabled. 061114115542 7-Information B0.0 Baseline Privacy 061114115542 7-Information X518.9 Configuration - GGFMMD - Unit Update Enabled by CVC 061114115542 8-Debug I500.1 DOCSIS 1.0 Registration Completed 061114115542 7-Information I500.4 Attempting DOCSIS 1.0 Registration 061114115542 7-Information D509.0 Retrieved TFTP Config File SUCCESS 061114115542 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS

************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 254

************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (723000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 723000000, US Id 9 ************ 7-Information I510.0 *** BOOTING *** SB3100-1.4.9.3-SCM00-NOSH 061114115508 7-Information I511.1 Resetting due to SNMP docsDevResetNow

061114114731 8-Debug M570.2 Motorola CM certificate present

061114114731 8-Debug M571.7 CM Cert Upgrade Enabled. AutoRun after Reg or via SNMP 061114114731 8-Debug I503.0 Cable Modem is OPERATIONAL 061114114731 7-Information B401.0 Authorized 061114114730 8-Debug F502.1 Bridge Forwarding Enabled. 061114114730 8-Debug F502.3 Bridge Learning Enabled. 061114114730 7-Information B0.0 Baseline Privacy 061114114730 7-Information X518.9 Configuration - GGFMMD - Unit Update Enabled by CVC 061114114730 8-Debug I500.1 DOCSIS 1.0 Registration Completed 061114114730 7-Information I500.4 Attempting DOCSIS 1.0 Registration 061114114730 7-Information D509.0 Retrieved TFTP Config File SUCCESS 061114114730 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS

************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 4701

************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (723000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 723000000, US Id 9 ************ 7-Information I510.0 *** BOOTING *** SB3100-1.4.9.3-SCM00-NOSH 061114114655 7-Information H501.2 HFC: Shutting Downstream Down 061114114655 2-Alert T507.0 Received Async Error Range Failed 061114114654 3-Critical R4.0 Received Response to Broadcast Maintenance Request, but no Unicast Maint 061114114654 3-Critical H501.8 HFC: T4 Timer Expired 061114113208 8-Debug M570.2 Motorola CM certificate present 061114113208 8-Debug M571.7 CM Cert Upgrade Enabled. AutoRun after Reg or via SNMP 061114113208 8-Debug I503.0 Cable Modem is OPERATIONAL 061114113208 7-Information B401.0 Authorized 061114113207 8-Debug F502.1 Bridge Forwarding Enabled. 061114113207 8-Debug F502.3 Bridge Learning Enabled. 061114113207 7-Information B0.0 Baseline Privacy 061114113206 7-Information X518.9 Configuration - GGFMMD - Unit Update Enabled by CVC 061114113206 8-Debug I500.1 DOCSIS 1.0 Registration Completed 061114113206 7-Information I500.4 Attempting DOCSIS 1.0 Registration 061114113206 7-Information D509.0 Retrieved TFTP Config File SUCCESS 061114113206 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS

************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 5774

************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (723000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 723000000, US Id 9 ************ 7-Information I510.0 *** BOOTING *** SB3100-1.4.9.3-SCM00-NOSH 061114112825 7-Information H501.2 HFC: Shutting Downstream Down 061114112825 2-Alert T507.0 Received Async Error Range Failed 061114112824 3-Critical R4.0 Received Response to Broadcast Maintenance Request, but no Unicast Maint 061114112824 3-Critical H501.8 HFC: T4 Timer Expired 061114112824 7-Information H501.11 HFC:Unable to recover FEC lock 061114112750 3-Critical H501.16 HFC: FEC LOCK recovery failed 061114112749 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync 061114112524 8-Debug M570.2 Motorola CM certificate present 061114112524 8-Debug M571.7 CM Cert Upgrade Enabled. AutoRun after Reg or via SNMP 061114112524 8-Debug I503.0 Cable Modem is OPERATIONAL 061114112524 7-Information B401.0 Authorized 061114112523 8-Debug F502.1 Bridge Forwarding Enabled. 061114112523 8-Debug F502.3 Bridge Learning Enabled. 061114112523 7-Information B0.0 Baseline Privacy 061114112522 7-Information X518.9 Configuration - GGFMMD - Unit Update Enabled by CVC 061114112522 8-Debug I500.1 DOCSIS 1.0 Registration Completed 061114112522 7-Information I500.4 Attempting DOCSIS 1.0 Registration 061114112522 7-Information D509.0 Retrieved TFTP Config File SUCCESS 061114112522 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS

************ 8-Debug T503.1 Acquire US with status OK, powerLevel 41, tempSid 2388

************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (723000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 723000000, US Id 9 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 129000000, US Id 0 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 135000000, US Id 0 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 141000000, US Id 0 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 147000000, US Id 0 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 153000000, US Id 0 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 159000000, US Id 0 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 165000000, US Id 0 ************ 3-Critical T2.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing ************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 171000000, US Id 0

Any ideas on how to fix this? Comcast has no freaking clue whats wrong