BEFSR11 cable router

Use the reset button on the back of the router. It will bring it back to the factory default password.

A_C

But you have to hold it in for several seconds to a accomplish a full reset.

Will it automatically find the new modem? Is there anything I am going to have to manually set?

Dean

It's more a question of the modem finding the router. The usual procedure is: remove poser from both the modem and router, wait 15-30 seconds. apply power to the modem and wait for it ti sync up, apply power to the router.

You should be able to contact the router's setup page by pointing your browser to . If the reset was successful, the default password will work.

Hopefully you ignored the advice to do a full reset since that will reset _everything_ in the router, not just the password. Since this is part of a business you've apparently just taken over, you could be looking at a potential network outage by wiping out the stored configuration.

A simple power cycle will likely take care of the problem. As Tom said, power down both the router and the modem, let them rest a bit, then power up the modem and let it sync, followed by powering up the router. You should be good to go at that point.

What he said.

CIAO!

Ed N.

Bill M. wrote:

OK I'll give that a try, thanks.

Dean

OK, I tried this and I still can't use the new modem. All the literature I have read says my ip address should be 192.169.1.1 but my router address is

192.168.247.1.

Dean

I think you must have misread the literature or mistyped the address;

192.169.1.1 is not in the range of private addresses used but NAT routers. 192.168.247.1 is valid and may be the way the previous owner set up the LAN. Where (from what) are you reading the 192.168.247.1 address?

Sorry, that should have been 192.168.1.1

If I'm on a PC on the network and run ipconfig from the dos prompt,

default gateway is 192.168.247.1

Dean

[snip]

What happens when you use as the URL address in your browser?

I get asked for username and password. Its not the default settings

OK, you got to the router's setup page and if the factory default username and password don't work, you'll have to get the info from whomever set it up or perform the hard reset and set up the configuration yourself.

Thats what I was afraid of. We have no way of finding out who did it.

It's not all that complicated. Once the hard reset is performed, you'll have to contact the Linksys at 192.168.1.1, using a network address of

192.168.1.0. You know that he set the Linksys IP address to 192.168.247.1 so you'll probably want to do the same thing. At that point, you'll lose connectivity and you'll have to reestablish it using a network address of 192.168.247.0 and contacting the Linksys at 192.168.247.1. If you're using Windows systems, i can't say what all is involved in changing the network address; for a Mac, just make the change in the Network System Preference panel and click "Apply".

Good luck.

address in

Thanks, we're mainly Mac

I'd go around the office and check to see how the various computers, printers, etc... have their IP setup. DHCP or Manual. If DHCP, then you can get an idea of the range. The biggest issue might be printers if their are setup on the various computers based on their IP address.

Do you have any servers? Or anything where port forwarding is done from the outside to specific computers inside the office.?

They are setup DHCP. No servers and no port forwarding