Cable Modems Problem with Cox cable modem

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Subject Author Date
Problem with Cox cable modem E.T. 01-02-08
Posted by E.T. on January 2, 2008, 10:09 pm
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A few days ago I did a full clean install of a friends computer and
hooked it up to my dsl line and downloaded some needed things for him
(firefox, drivers, etc.) Everything seemed fine so I returned it to
him. The moment he hooked up his cable modem....he got this annoying
pop up that keeps mentioning that his computer is going to crash and
needs to download blah blah blah. It sounds like to me that its a pop
up add. Before I erased his computer and did a clean install,....he
was having this problem. So I can assume its coming from his modem or
the cox network. I walked him thru downloading "Avast antivirus" and
the latest "spybot". My question is........where could this thing be
coming from? Should I enable his windows firewall?

E.T.

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