Old computer-new modem
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Posted by Bill W... on February 16, 2008, 3:10 pm
Please log in for more thread options is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location. At the new location, I have a external Cable Modem that is: Motorola Surfboard SBV5120 and that one is a dual Modem as it has the telephone hookup that uses cable and it works fine. This computer has a Phone tool installed that can talk through the mike and speakers, fax using either a copyier fax machine or the artificial printer mode called "capture fax". This has ceased to work and I only noticed it yesterday when attempting a fax. I have checked the wiring in the back of the computer and it is as before. My question is "can an external modem that uses cable operate a phone tool that probably was meant only for dial up"? If so, how to install it? It is not on the list of modems that are in the setup for the Phone Tools, probably because of the age of the computer. Any thoughts my friends? Thanks, BW.. | ||||||||||||||||
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Posted by JB-LSMO on February 17, 2008, 11:26 am
Please log in for more thread options It's doubtful that the Phone Tool software will work. That software is probably designed to to "talk" to your old internal modem via a "com port" interface (COM1, COM2, etc.) Typically, there will be a configuration interface in the software where you tell it which com port to use (which would be the same com port that the internal modem is configured to use). Since cable modems don't utilize a com port, the software won't work. IF you have a VoIP account with your cable provider (can't tell for sure from your post), there may be some software available that can provide the functionality you are looking for. | ||||||||||||||||
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Posted by Eric on February 18, 2008, 12:05 am
Please log in for more thread options > Hi; I use an older Gateway Select tha has an internal (dialup) modem that
> is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location. > At > the new location, I have a external Cable Modem that is: Motorola Surfboard > SBV5120 and that one is a dual Modem as it has the telephone hookup that > uses cable and it works fine. This computer has a Phone tool installed that > can talk through the mike and speakers, fax using either a copyier fax > machine or the artificial printer mode called "capture fax". This has ceased > to work and I only noticed it yesterday when attempting a fax. > I have checked the wiring in the back of the computer and it is as before. > My question is "can an external modem that uses cable operate a phone tool > that probably was meant only for dial up"? If so, how to install it? It is > not on the list of > modems that are in the setup for the Phone Tools, probably because of the > age of the computer. Any thoughts my friends? Thanks, BW.. As long as you are connecting the PC's phone modem into the cable modem's voice port (the RJ-11 connector) it will likely work. You may need to call the cable company and let them know you are connecting a fax machine. They can reconfigure the modem to operate a little differently. You may want to lock your fax speed to 9600 baud, but it shouldn't be necessary. If the telephone modem isn't answering, there could be some compatibility issues, but it is doubtful. | ||||||||||||||||
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Posted by Bill W... on February 18, 2008, 3:44 pm
Please log in for more thread options Thanks for your input. After further internet digging, I found a page that
explains pretty much the ddifference between the analog and the VOIP systems, and, it seems that a piece of equipment called an "ATA" is needed to read the analog signals and change them to the digital type. Of course there is no gaurantee that the old computer stuff would even work then, so my best course now is to give it up. Thanks again..BW > > Hi; I use an older Gateway Select tha has an internal (dialup) modem
that
> > is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old
location.
> > At
Surfboard
> > the new location, I have a external Cable Modem that is: Motorola > > SBV5120 and that one is a dual Modem as it has the telephone hookup that
that
> > uses cable and it works fine. This computer has a Phone tool installed > > can talk through the mike and speakers, fax using either a copyier fax
ceased
> > machine or the artificial printer mode called "capture fax". This has > > to work and I only noticed it yesterday when attempting a fax.
before.
> > I have checked the wiring in the back of the computer and it is as > > My question is "can an external modem that uses cable operate a phone
tool
> > that probably was meant only for dial up"? If so, how to install it? It
is
> > not on the list of
the
> > modems that are in the setup for the Phone Tools, probably because of > > age of the computer. Any thoughts my friends? Thanks, BW..
>
> As long as you are connecting the PC's phone modem into the cable > modem's voice port (the RJ-11 connector) it will likely work. You may > need to call the cable company and let them know you are connecting a > fax machine. They can reconfigure the modem to operate a little > differently. You may want to lock your fax speed to 9600 baud, but it > shouldn't be necessary. If the telephone modem isn't answering, there > could be some compatibility issues, but it is doubtful. | ||||||||||||||||
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Posted by Gary on February 20, 2008, 7:28 pm
Please log in for more thread options > Thanks for your input. After further internet digging, I found a page that
> explains pretty much the ddifference between the analog and the VOIP > systems, and, it seems that a piece of equipment called an "ATA" is needed > to read the analog signals and change them to the digital type. Of course > there is no gaurantee that the old computer stuff would even work then, so > my best course now is to give it up. You have an ATA. It's your SBV5120. You should be able to fax and make dial-up calls over it, just by plugging your equipment into it's "phone" port. The SBV5120 is basically a little telephone central office in your house. -Gary | ||||||||||||||||
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> is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location.
> At
> the new location, I have a external Cable Modem that is: Motorola Surfboard
> SBV5120 and that one is a dual Modem as it has the telephone hookup that
> uses cable and it works fine. This computer has a Phone tool installed that
> can talk through the mike and speakers, fax using either a copyier fax
> machine or the artificial printer mode called "capture fax". This has ceased
> to work and I only noticed it yesterday when attempting a fax.
> I have checked the wiring in the back of the computer and it is as before.
> My question is "can an external modem that uses cable operate a phone tool
> that probably was meant only for dial up"? If so, how to install it? It is
> not on the list of
> modems that are in the setup for the Phone Tools, probably because of the
> age of the computer. Any thoughts my friends? Thanks, BW..
>