Cable Modems Dramatic speed decrease with Charter high-speed

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Subject Author Date
Dramatic speed decrease with Charter high-speed JC 07-22-05
Posted by JC on July 22, 2005, 11:42 pm
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I subscribe to the 3 mbps cable internet service through Charter
Communications, and for the last two weeks or so, I've been noticing that
everyday at approx. 4:00 PM, my internet connection slows to a crawl. I
mean a dramatic decrease in speed that could be compared to 14.4K. This
speed decrease remains well into the wee morning hours of 2:00 AM. During
the late morning and early afternoon, however, the speed is fast as it
should be. I spoke to Charter Communications about this problem, but they
cannot seem to locate any problems on my end or their's. What could
possibly be causing this dramatic decrease in speed each day?

I should also mention that I am using all of my own equipment. My cable
modem is a Toshiba PCX-2600. I also know it's not related to any
background processes, because I keep my PC clean of things like spyware,
and I only have the minimum background processes running.

Thanks


Posted by $Bill on July 22, 2005, 8:27 pm
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JC wrote:

> I subscribe to the 3 mbps cable internet service through Charter
> Communications, and for the last two weeks or so, I've been noticing that
> everyday at approx. 4:00 PM, my internet connection slows to a crawl. I
> mean a dramatic decrease in speed that could be compared to 14.4K. This
> speed decrease remains well into the wee morning hours of 2:00 AM. During
> the late morning and early afternoon, however, the speed is fast as it
> should be. I spoke to Charter Communications about this problem, but they
> cannot seem to locate any problems on my end or their's. What could
> possibly be causing this dramatic decrease in speed each day?
>
> I should also mention that I am using all of my own equipment. My cable
> modem is a Toshiba PCX-2600. I also know it's not related to any
> background processes, because I keep my PC clean of things like spyware,
> and I only have the minimum background processes running.

Too many nodes on your line during peak surfing hours ???
I think you're being spoofed by Charter.


Posted by JC on July 23, 2005, 4:20 am
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wrote:

> I think you're being spoofed by Charter.

Spoofed? In what way?



Posted by $Bill on July 22, 2005, 10:25 pm
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JC wrote:

> wrote:
>
>
>>I think you're being spoofed by Charter.
>
>
> Spoofed? In what way?

Like they aren't telling you they're over capacity in your area.



Posted by Ron Hunter on July 22, 2005, 10:38 pm
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JC wrote:
> I subscribe to the 3 mbps cable internet service through Charter
> Communications, and for the last two weeks or so, I've been noticing that
> everyday at approx. 4:00 PM, my internet connection slows to a crawl. I
> mean a dramatic decrease in speed that could be compared to 14.4K. This
> speed decrease remains well into the wee morning hours of 2:00 AM. During
> the late morning and early afternoon, however, the speed is fast as it
> should be. I spoke to Charter Communications about this problem, but they
> cannot seem to locate any problems on my end or their's. What could
> possibly be causing this dramatic decrease in speed each day?
>
> I should also mention that I am using all of my own equipment. My cable
> modem is a Toshiba PCX-2600. I also know it's not related to any
> background processes, because I keep my PC clean of things like spyware,
> and I only have the minimum background processes running.
>
> Thanks
One possibility is oversold capacity. If too many users are trying to
use the bandwidth, all will slow down. Try requesting they move you to
a different node. You may have a bandwidth hog that gets home at 4PM.


--
Ron Hunter rphunter@charter.net


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