Cable Modems Comcast modems

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Subject Author Date
Comcast modems buscuitboy 06-27-07
`--> Re: Comcast modems Andrew Rossmann06-28-07
Posted by buscuitboy on June 27, 2007, 1:50 pm
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I currently am signed up with Comcast High Speed internet service and am
leasing a modem from them for $3/month. I am looking to buy my own
modem. Can
just about any cable modem be used and they are more or less
the same or do I
need one that is specifically compatible with Comcast?


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Posted by $Bill on June 27, 2007, 3:22 pm
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buscuitboy wrote:
> I currently am signed up with Comcast High Speed internet service and am
> leasing a modem from them for $3/month. I am looking to buy my own
> modem. Can just about any cable modem be used and they are more or less
> the same or do I need one that is specifically compatible with Comcast?

Go to the Comcast website and find their list of acceptable modems.

Posted by Todd H. on June 27, 2007, 4:25 pm
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> I currently am signed up with Comcast High Speed internet service and am
> leasing a modem from them for $3/month. I am looking to buy my own
> modem. Can just about any cable modem be used and they are more or less
> the same or do I need one that is specifically compatible with
> Comcast?

DOCSIS standards are happy things. You're better off than say if you
wanted to buy an ADSL router.

Check comcast's site though. I'm willing to be however any DOCSIS 2.0
model will do what you want.

But I'll challenge you a bit--why buy? The down side is that it gives
Comcast something else to point their finger at when (not if) you end
up with packet loss and signal quality problems. And modems do go bad
after sucking up surges on the line over the years.

And Comcast loves pointing fingers at anyone but themselves. Even
with a Comcast owned modem, my experience with them was maddening in
trying to resolve a packet loss issue. Finally on my urging they
replaced the friggin 3 year old modem, and magically the problem
vanished.

YMMV.

Best REgards,
--
Todd H.
http://www.toddh.net/

Posted by JJ on June 29, 2007, 11:56 pm
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> But I'll challenge you a bit--why buy? The down side is that it gives
> Comcast something else to point their finger at when (not if) you end
> up with packet loss and signal quality problems. And modems do go bad
> after sucking up surges on the line over the years.

Exactly why I rent. I initially rented because I was the first in my small
development to get Comcast internet, and I had a feeling there were going to
be problems (and there were - first they blamed my wiring - I wired it
myself and I knew it was good - but they wired a home run to the modem only
to find out that wasn't it. They couldn't blame the modem because it was
theirs. It turned out to be a problem out on a pole.)

I just got a note from Comcast asking me to swap my modem to go "Full Speed"
(whatever that means). That will be the third modem (first one broke,
replaced at no cost since I was renting). I look at the $36/year as
"hardware maintenance" on my modem.



Posted by f/fgeorge on June 30, 2007, 6:35 am
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>> But I'll challenge you a bit--why buy? The down side is that it gives
>> Comcast something else to point their finger at when (not if) you end
>> up with packet loss and signal quality problems. And modems do go bad
>> after sucking up surges on the line over the years.
>
>Exactly why I rent. I initially rented because I was the first in my small
>development to get Comcast internet, and I had a feeling there were going to
>be problems (and there were - first they blamed my wiring - I wired it
>myself and I knew it was good - but they wired a home run to the modem only
>to find out that wasn't it. They couldn't blame the modem because it was
>theirs. It turned out to be a problem out on a pole.)
>
>I just got a note from Comcast asking me to swap my modem to go "Full Speed"
>(whatever that means). That will be the third modem (first one broke,
>replaced at no cost since I was renting). I look at the $36/year as
>"hardware maintenance" on my modem.
>
One more reason to rent...when they upgrade to the new software
versions that the old ones are not compatable with. Happened to me
last year, fortunatley, for me, I also rent. They came out and
replaced it no charge. I think it was the new "docsis" but that may be
the wrong word. This year I upgraded to a "business" account and it
was a different modem altogether. Even came with, for $5.00 per month,
a static IP address. "Business" account itself is $75.00 more per
month, but does give them just 24 hours to fix any outages. Just like
a hi-rise downtown, they now show up and fix it when my neighborhood
goes down.

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