Can't Reach Modem's Diagnostic Page
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Posted by Bruce on July 29, 2006, 8:02 pm
Please log in for more thread options I've got a Comcast issued (and labeled) Scientific Atlanta DPX2100 modem. It works fine. I run FireFox and IE, with XPHome, fully patched. I have the modem's diagnostic page, http://192.168.100.1, as my home page in FireFox, so that I can easily check the SNR. Recently, I can no longer reach the diagnostic page. FireFox times out. I tried with IE, but the same thing happens, page cannot be displayed. However, I can browse the web alright. I've rebooted many times. Any ideas? TIA | ||||||||||||||||||||||||||||||||||
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Posted by Bit Twister on July 29, 2006, 8:15 pm
Please log in for more thread options On Sat, 29 Jul 2006 19:02:10 -0500, Bruce wrote: Power down modem 30 seconds by your watch, power up. . . . .. | ||||||||||||||||||||||||||||||||||
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Posted by Bruce on July 29, 2006, 8:35 pm
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> On Sat, 29 Jul 2006 19:02:10 -0500, Bruce wrote:
>> I've got a Comcast issued (and labeled) Scientific Atlanta DPX2100
>> modem. It works fine. >> >> diagnostic page, http://192.168.100.1, as my home page in FireFox, so >> that I can easily check the SNR. Recently, I can no longer reach the >> diagnostic page. FireFox times out. I tried with IE, but the same >> thing happens, page cannot be displayed. >> >> However, I can browse the web alright. I've rebooted many times. >> >
> Power down modem 30 seconds by your watch, power up. . . . .. > > Damn! That did it. Come to think of it, that's probably why I had to reboot my modem (and router) many, many times when adding new laptops to the home network. Guess I never hit that magic threshhold where a new config file is sent from Comcast. Lesson learned. Many, many thanks. | ||||||||||||||||||||||||||||||||||
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Posted by Frankster on August 14, 2006, 8:39 pm
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>
>> On Sat, 29 Jul 2006 19:02:10 -0500, Bruce wrote:
>>> I've got a Comcast issued (and labeled) Scientific Atlanta DPX2100
>>> modem. It works fine. >>> >>> diagnostic page, http://192.168.100.1, as my home page in FireFox, so >>> that I can easily check the SNR. Recently, I can no longer reach the >>> diagnostic page. FireFox times out. I tried with IE, but the same >>> thing happens, page cannot be displayed. >>> >>> However, I can browse the web alright. I've rebooted many times. >>> >>
>> Power down modem 30 seconds by your watch, power up. . . . .. >> >> >
> Damn! That did it. > > Come to think of it, that's probably why I had to reboot my modem (and > router) many, many times when adding new laptops to the home network. > Guess I never hit that magic threshhold where a new config file is sent > from Comcast. > > Lesson learned. Many, many thanks. > *S*H*I*T* !!!! I've been battling a similar issue on two different Comcast modems and this is probably my problem. I can't wait to check it out. What the heck dose "30 seconds by your watch" do??? I did power down and up... but I'm sure I didn't wait a full 30 seconds. Anybody? -Frank | ||||||||||||||||||||||||||||||||||
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Posted by Bit Twister on August 14, 2006, 8:48 pm
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On Mon, 14 Aug 2006 18:39:36 -0600, Frankster wrote: >
> What the heck dose "30 seconds by your watch" do??? I did power down and > up... but I'm sure I didn't wait a full 30 seconds. > > Anybody? What you are after when trying to reset any electronic device is to remove power long enough for all capacitors to discharge. I think the helpdesk's documentation has the customer power down for a minute. | ||||||||||||||||||||||||||||||||||
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> It works fine.
>
> diagnostic page, http://192.168.100.1, as my home page in FireFox, so that
> I can easily check the SNR. Recently, I can no longer reach the diagnostic
> page. FireFox times out. I tried with IE, but the same thing happens,
> page cannot be displayed.
>
> However, I can browse the web alright. I've rebooted many times.
>