CableVision Optimum On Line
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Posted by on March 21, 2006, 7:13 pm
Please log in for more thread options Hi, I have cableVision and optimum online internet access. I have been using the service for 1 year now and have experienced few problems. However recently my intenet service broke. I called Cablevision and they very promplty (which is nice) sent out a person to check things out. My wife mentioned that she saw some guys on the pole outside our hose before the service went down. The guy comes in fixes someting at the pole, and then disconnects my Electroline Drop amp and puts in a splitter. He says that the Amp is causing the problems. The Amp is an Electroline EDA-FT08100 drop amp. This has a zero path return path and is bi-directional. Is the cable guy right? I have been using the Cable TV amp for over a year, and things were working fine. The Amp is not over heating or anything. What could have changed? I reconnected the AMP and did not use the splitter everything still worked. However I went back to using the splitter following the advice of the cable TV guy. Was his advice correct? Best, Mike. | ||||||||||||||||||||||||||||||||||
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Posted by $Bill on March 21, 2006, 7:44 pm
Please log in for more thread options sacstinkytiger@yahoo.com wrote: Just my 2¢ : If your modem has good power levels without the amp, why would you bother ? Are you getting good power numbers on your modem RF page ? You can always leave the modem directly connected to the splitter and use the amp on the TV-only side of your splitter to handle your TV sets if you feel the need. | ||||||||||||||||||||||||||||||||||
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Posted by none on March 21, 2006, 11:15 pm
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> Hi,
> > I have cableVision and optimum online internet access. I have been > using the service for 1 year now and have experienced few problems. > However recently my intenet service broke. I called Cablevision and > they very promplty (which is nice) sent out a person to check things > out. My wife mentioned that she saw some guys on the pole outside our > hose before the service went down. > > The guy comes in fixes someting at the pole, and then disconnects my > Electroline Drop amp and puts in a splitter. He says that the Amp is > causing the problems. The Amp is an Electroline EDA-FT08100 drop amp. > This has a zero path return path and is bi-directional. Cable guys don't always know the problem. A lot of them don't even know about active return amplifiers, they are just taught that amp with a cable modem is bad and you must use a splitter before the amp for the modem (which is correct for passive return amps). If it works with the amp then leave it on, it won't hurt anything (unless you're over amplifying the signal into the modem). ----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet News==---- http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups ----= East and West-Coast Server Farms - Total Privacy via Encryption =---- | ||||||||||||||||||||||||||||||||||
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Posted by Kenneth J. Harris on March 22, 2006, 1:51 pm
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I have had cablevision since it was availble, first for tv, then for internet and just recently added the telephone service. I've had a pretty good experience with them but each time I added a service I made sure I was home to talk to the technician. For each change they checked the signal level at the pole, then where it enteres the house, then at the outputs of the splitter and at the device(tv, cable modem). In my discussions with them, they basically said that they always try the simplest hookup with one splitter, going to another only if needed to feed other rooms etc. I asked about amplifiers--they said only if needed(meaning weak signal or other performance problems). Since my signal levels are good(according to them) and I have very nice tv reception and great broadband speed(and no telephone problems), I don't have an amplifier. But everyone's hookup is different and as they told me--if I have problems, they will come back and do whatever's needed to resolve the problem. Ken sacstinkytiger@yahoo.com wrote: > Hi,
> > I have cableVision and optimum online internet access. I have been > using the service for 1 year now and have experienced few problems. > However recently my intenet service broke. I called Cablevision and > they very promplty (which is nice) sent out a person to check things > out. My wife mentioned that she saw some guys on the pole outside our > hose before the service went down. > > The guy comes in fixes someting at the pole, and then disconnects my > Electroline Drop amp and puts in a splitter. He says that the Amp is > causing the problems. The Amp is an Electroline EDA-FT08100 drop amp. > This has a zero path return path and is bi-directional. > > Is the cable guy right? I have been using the Cable TV amp for over a > year, and things were working fine. The Amp is not over heating or > anything. What could have changed? I reconnected the AMP and did not > use the splitter everything still worked. However I went back to using > the splitter following the advice of the cable TV guy. Was his advice > correct? > > Best, Mike. > | ||||||||||||||||||||||||||||||||||
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Posted by on March 22, 2006, 2:08 pm
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>
> >I have had cablevision since it was availble, first for tv, then for >internet and just recently added the telephone service. I've had a >pretty good experience with them but each time I added a service I made >sure I was home to talk to the technician. For each change they checked >the signal level at the pole, then where it enteres the house, then at >the outputs of the splitter and at the device(tv, cable modem). In my >discussions with them, they basically said that they always try the >simplest hookup with one splitter, going to another only if needed to >feed other rooms etc. I asked about amplifiers--they said only if >needed(meaning weak signal or other performance problems). Since my >signal levels are good(according to them) and I have very nice tv >reception and great broadband speed(and no telephone problems), I don't >have an amplifier. But everyone's hookup is different and as they told >me--if I have problems, they will come back and do whatever's needed to >resolve the problem. Hmm... I've had an on going issue with Optimum on-line since Nov. of 2004! They have yet to address it. I was on the phone just last week, after I recinded payment to them again, and was promised the world. So far, all I got was several $100s poorer and no resolution. Verizon, hurry and get that fibre run. -- VAXman- A Bored Certified VMS Kernel Mode Hacker VAXman(at)TMESIS(dot)COM "Well my son, life is like a beanstalk, isn't it?" | ||||||||||||||||||||||||||||||||||
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>
> I have cableVision and optimum online internet access. I have been
> using the service for 1 year now and have experienced few problems.
> However recently my intenet service broke. I called Cablevision and
> they very promplty (which is nice) sent out a person to check things
> out. My wife mentioned that she saw some guys on the pole outside our
> hose before the service went down.
>
> The guy comes in fixes someting at the pole, and then disconnects my
> Electroline Drop amp and puts in a splitter. He says that the Amp is
> causing the problems. The Amp is an Electroline EDA-FT08100 drop amp.
> This has a zero path return path and is bi-directional.
>
> Is the cable guy right? I have been using the Cable TV amp for over a
> year, and things were working fine. The Amp is not over heating or
> anything. What could have changed? I reconnected the AMP and did not
> use the splitter everything still worked. However I went back to using
> the splitter following the advice of the cable TV guy. Was his advice
> correct?