Adelphia's spam filter
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Posted by on November 10, 2005, 11:12 am
Please log in for more thread options I subscribe to an innocuous quotations listserv, getting one email per day. The email messages have a brief text advertisement at the bottom, but it's only a small part of the message. My listserv messages stopped a couple of weeks ago, and when I ascertained that the list was still functioning, I looked for every way I could think of to get into the spam settings to whitelist it. Not finding any way to do so, I asked Adelphia tech support for help and was told that there was no way to approve any particular sender--that if Adelphia decided it was spam I couldn't change that. I asked them what I should do, then, in order to get email that I wanted to receive and their only suggestion was that I get a hotmail account. This feels like censorship to me. They let all manner of advertising through to my email but lists that I want I can't get. Has anybody else come up against this sort of thing? Is there any way to get through to Adelphia? Thanks in advance for any ideas... Barbara | ||||||||||||||||||||||||||||||||||
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Posted by $Bill on November 10, 2005, 11:25 am
Please log in for more thread options justasigh@yahoo.com wrote: What spam settings are you referring to ? There are none on my account that I know of, so either you have managed to set some or there's something different about your account. > This feels like censorship to me. They let all manner of advertising
> through to my email but lists that I want I can't get. Has anybody else > come up against this sort of thing? Is there any way to get through to > Adelphia? I'd just like to know how you determined your email was being blocked by a spam filter. | ||||||||||||||||||||||||||||||||||
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Posted by on November 10, 2005, 2:31 pm
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I asked the Adelphia tech support. The listserv was working perfectly, I can get it on a free email account and the tech support stated clearly that they decide what's spam and won't change it for you. | ||||||||||||||||||||||||||||||||||
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Posted by Warren on November 10, 2005, 12:11 pm
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justasigh@yahoo.com wrote: >I subscribe to an innocuous quotations listserv, getting one email per
> day. The email messages have a brief text advertisement at the bottom, > but it's only a small part of the message. My listserv messages stopped > a couple of weeks ago, and when I ascertained that the list was still > functioning, I looked for every way I could think of to get into the > spam settings to whitelist it. Not finding any way to do so, I asked > Adelphia tech support for help and was told that there was no way to > approve any particular sender--that if Adelphia decided it was spam I > couldn't change that. I asked them what I should do, then, in order to > get email that I wanted to receive and their only suggestion was that I > get a hotmail account. > > This feels like censorship to me. They let all manner of advertising > through to my email but lists that I want I can't get. Has anybody else > come up against this sort of thing? Is there any way to get through to > Adelphia? I think they already gave you the best idea of how to deal with it. If you don't like how they handle e-mail, go elsewhere. There are plenty of free places to go, or you can get your own domain, and be responsible for your own filtering. It's their network. Their servers. They get to run it the way they want to. Your choice is to use it or not. -- Warren H. ========== Disclaimer: My views reflect those of myself, and not my employer, my friends, nor (as she often tells me) my wife. Any resemblance to the views of anybody living or dead is coincidental. No animals were hurt in the writing of this response -- unless you count my dog who desperately wants to go outside now. This fall, vacuum up your leaves instead of raking: http://www.holzemville.com/mall/blackanddecker/blowers.html | ||||||||||||||||||||||||||||||||||
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Posted by $Bill on November 10, 2005, 12:36 pm
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Warren wrote: > I think they already gave you the best idea of how to deal with it. If you
> don't like how they handle e-mail, go elsewhere. There are plenty of free > places to go, or you can get your own domain, and be responsible for your > own filtering. If you have an ISP, the easiest way to get your mail is through the email address(es) supplied by your ISP and to forward any other email addresses to that address. The ISP shouldn't be dicking with your email without giving you total control of the dicking with. > It's their network. Their servers. They get to run it the way they want to.
> Your choice is to use it or not. That's crap. I'm on Adelphia and to the best of my knowledge, there are no SPAM filters and if there were, there damn well better be a way to turn them off. I might buy some *outgoing* SPAM filters being a necessity, but not incoming - that should be controlled by the user (hopefully with some optional, free and easily accessible tools by the ISP). | ||||||||||||||||||||||||||||||||||
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> day. The email messages have a brief text advertisement at the bottom,
> but it's only a small part of the message. My listserv messages stopped
> a couple of weeks ago, and when I ascertained that the list was still
> functioning, I looked for every way I could think of to get into the
> spam settings to whitelist it. Not finding any way to do so, I asked
> Adelphia tech support for help and was told that there was no way to
> approve any particular sender--that if Adelphia decided it was spam I
> couldn't change that. I asked them what I should do, then, in order to
> get email that I wanted to receive and their only suggestion was that I
> get a hotmail account.